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I have run into a problem recently where I seem to be able to click outside of a text box on the screen. It's hard to explain, so I included the image below to help demonstrate the problem (see the orange circle, I've managed to click the cursor just below the text box & can't type there). As I was writing this, I wondered if it was Firefox, so I tested to see if this problem was on Midori and it wasn't! So I'm guessing this is a Firefox issue, but I don't know where to start with fixing this. Please can you help? enter image description here

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  • is this on every site or just Ask Ubuntu?
    – Thomas Ward ♦
    Oct 25, 2015 at 10:47
  • Every website annoyingly.
    – john smith
    Oct 25, 2015 at 17:42
  • Is there a way to remove firefox and all the settings completely? I have followed this guide, but it doesn't seem to remove everything since when I re-install all my addons and bookmarks are there again askubuntu.com/questions/89638/…
    – john smith
    Oct 25, 2015 at 19:36
  • Yeah, remove the Mozilla folder in your home directory. Might be .mozilla or .config/mozilla (that's a folder inside a folder), or perhaps .firefox but note that if you use thunderbird the first two might cause problems.
    – Thomas Ward ♦
    Oct 25, 2015 at 21:30
  • Yep moving the hidden directory to a backup name fix it.
    – john smith
    Oct 25, 2015 at 21:35

1 Answer 1

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It's likely your Firefox profile is corrupted or causing issues. In comments, you asked how to 'remove' the profile, so here's how.

Firefox profiles are stored in /home/$USER/.mozilla/firefox/<profile folder> on Linux. You can move the firefox folder in there to firefox.foobar or some other name in order to make the folder 'not recognized' by default Firefox. You can then create a new profile by opening Firefox anew after moving that directory or renaming it.

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