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I am using the Logitech G930 Gaming Headset on Mageai with the KDE desktop environment. Within Chromium I am unable to hear any sounds; the volume button indicates noise when I manually adjust the sound and I can hear that without a problem.

This is some sort of browser issue as I have tested Firefox,Konqueror and Links GUI all resulting in the same outcome of no sound. I have performed the following:

  1. Made the G930 the master channel on the Volume Control
  2. Gone into Volume Control and ensured that the output device for my headset is not muted (I can hear the tests perfect)
  3. Ran alsamixer and ensured no channels were muted.

The next step would be to confirm Flash Player was installed and operating. I have installed the latest version and ensured all works with a reboot. Upon reboot I attempted to run alsamixer again and received the following error message:

    Failed to create secure directory (/run/user/1000/pulse):
    Permission denied
    ALSA lib pulse.c:243:(pulse_connect) PulseAudio: Unable to connect:
    Connection refused
    Cannot open mixer: Connection refused

I am not entirely sure how to correct this issue, but will do some investigating. Are there any other avenues I can follow up to try and understand why Google Chrome/Chromium is not playing audio?

Update 1 I have attempted to use standard headphones (and not USB connected) and they work without an issue. I am unsure if there are any special setups needed for a USB connection?

1 Answer 1

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Installed the proprietary drivers (unable to relocate where I downloaded these from) and then edited alsamixer.

Using the USB direct to the PC and not to the Wireless Hub allowed me to select the headset USB receiver as the sound device and I was able to play sound from the headpiece.

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