A friend of mine asked me to fix his laptop, and to be honest I'm completely stumped, but he doesn't want to take it to a repair shop. I'm hoping I can get some help here. I haven't done much with Ubuntu, but I don't want to continue any further and mess things up more.
So here's the rundown, I guess.
Specs:
- Toshiba Satellite C55-C5241
- Windows 10
- Intel i5 2.2GHz Quad-Core
- 1TB Hard Drive 5400 rpm
- Mobile Intel HD graphics 5500
What he was trying to do is make a dualboot for Windows 10 and Ubuntu, and apparently messed up quite a bit in doing so.
I was told:
- Made new partition, rebooted to Ubuntu through USB ISO to install on new partition
- When he tried to reboot to Windows 10, it would NOT load, gave him NTFS_FILE_SYSTEM error
- Ubuntu would work, but only trial would allow him to connect to internet.
- Tried to "merge" Didn't quite understand what he meant by this, but I'm guessing he deleted/resized the partitions until they were one large partition.
- Ended up with one partition, either unallocated or NTFS (he said he couldn't remember which)
So he gave up, handed it to me, and basically good luck have fun.
I start to take a look and realize I have absolutely NO idea what to do to fix this. I made a windows 7 installation USB to try to at least get him back on to use the laptop. However, I am completely stuck in Grub, and I'm not familiar with the commands.
I tried changing the boot sequence to put USB first, but it still goes straight to Grub. When I try to load the HDD, I get Error 0xc0000225.
I would like to try and get this fixed for him before his college classes start, but I don't think I can do it without help. I'm hoping someone here has an answer of some sort.