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I have Lubuntu 15.04 on Dell E6410, Epson printer xp-310 all in one series. The printer is working fine after finding downloading the drivers. I was using the scanner by opening simple scan, but yesterday I got the message "no scanner detected". Fearing the worst, all connections were checked and the printer itself still doesn't miss a beat and works as well as always.

Any clues that can be thrown to me?

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    Please edit your question and add output of dpkg -l | grep iscan terminal command.
    – Pilot6
    Aug 9, 2015 at 7:32
  • @Pilot6: Can you say what iscan is ?
    – Cbhihe
    Aug 9, 2015 at 14:42
  • iscan is the Epson scanner driver.
    – Pilot6
    Aug 9, 2015 at 14:43
  • BTW @Brian, to see whether xsane is functional on your machine and can detect your scanner, connect your scanner (by USB I imagine) type scanimage -L from terminal. Report whether your scanner is detected. Tell us whether you are connecting from USB2 or USB3.
    – Cbhihe
    Aug 9, 2015 at 15:02

3 Answers 3

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I have an all-in-one Epson XP-215 device and when I upgraded from Ubuntu 14.04 to Ubuntu 15.04, I had the same problem as you.

You didn't mention if you use a print server or if your scanner is directly connected to the network. In my case, the device is attached directly to the network.

When I performed dpkg-l | grep iscan it showed me:

$ dpkg -l | grep iscan

    rc  iscan                                                2.30.1-1~usb0.1.ltdl7                      amd64        simple, easy to use scanner utility for EPSON scanners
    rc  iscan-data                                           1.36.0-1                                   all          Image Scan! for Linux data files
    rc  iscan-network-nt                                     1.1.1-1                                    amd64        Image Scan! Network Plugin

The rc in front of iscan* means:

  • r: the package was marked for removal
  • c: the configuration files are currently present in the system

So I had to purge the iscan software packages to be able to correctly reinstall all 3 packages.

sudo dpkg -P iscan*

Afterwards, I went to the Epson download site and downloaded the correct scanner driver for my distribution (mine is 64-bit), iscan-bundle-x.x.x.x64.deb.tar.gz.

You extract the *.deb file to where you want. Move inside the created directory and launch the installer using:

sudo ./install.sh

Once that is done and you perform dpkg -l | grep iscan again, you should see the ii flags in front of the packages (which means the package is installed correctly):

ii  iscan                                                2.30.1-1~usb0.1.ltdl7                      amd64        simple, easy to use scanner utility for EPSON scanners
ii  iscan-data                                           1.36.0-1                                   all          Image Scan! for Linux data files
ii  iscan-network-nt                                     1.1.1-1                                    amd64        Image Scan! Network Plugin

So far so good! But the scanner function still won't work.

Next, you need to modify epkowa.conf with superuser privileges:

sudo vim /etc/sane.d/epkowa.conf

In vim type :set nu to activate the line numbering on your screen. Now scroll down to line 56 and press the Insert key or i key on your keyboard. This makes you able to type text. Copy/paste the line below:

net autodiscovery

The autodiscovery option will automatically discover your scanner's IP address on the network. In case the IP would change one day, this option will keep working.

Press the Esc key on your keyboard to exit insert-mode and type :wq! to save and exit the file.

And voilà, go back to simple scan and your scanner should be recognized again!

Enjoy your scanning!

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  • Thank you for the tip. The scanner was working till now, March 2023. I tried the net autodiscovery solution, but it didn't work. Then I tried adding net 192.168.xx.xxx (my device's IP) and worked perfectly.
    – Alberto Guerra
    Mar 24, 2023 at 1:13
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I just figured out the problem I had, When I was using simple scan, it was saying No Scanner Detected. I then remembered I enabled the Firewall. So I turned it off and hay presto It now works, so I told firewall to allow that IP or Port now working. Maybe help you?

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I have an all in one EPSON L210, everything was fine with ubuntu 15.04 but when updating to 15.10 or 16.04 nothing works. I follow exactly as Epson indicate here epson_instructions but nothing works, then looking for solutions I installed the xSane image scanning program.

  1. Looking solutions for this program I found out that our USER must be included at the SCANNER groups (I did it installing USER AND GROUPS) and we must change RUN=no to RUN=yes inside etc/deafult/saned.

  2. Then I checked the usb with lsusb and it says Bus 002 Device 002: ID 04b8:08a1 Seiko Epson Corp. So I open the /lib/udev/rules.d/40-libsane.rules but it was included. SO WHAT IS WRONG?

  3. So at the end and reading, again, the epkowa.conf it says: which has a product ID of 0x0110, would look as follows:

#
#usb 0x04b8 0x0110 with 0x not only 04b8 at libsane.rules

So as anything was working, I changed the ID at 40-libsane.rules adding the 0x. And it works.

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