When booting Ubuntu 14.04 server LTS with more than 4gb Ram the computer displays a black screen. I have an Asrock D1800B-ITX
motherboard. The processor is an Intel Celeron J1800
(64 bit processor) it boots fine when I only use one stick of ram but when inserting the other Ubuntu just shows a blinking line.
The 2 GB stick's model number is HMT351S6CFR8C-H9
The 4 GB stick's model number is HMT125S6DFR8C-H9
.
I have 1 4GB stick and 1 2GB stick neither of which are faulty.
It is in fact 64 bit I ran uname -m
and it returned: x86_64
It doesn't work with 15.04 (desktop and server) either.
I have the latest version of the BIOS (I guess nowadays they call it "UEFI") from Asrock
Results of dmidecode -t memory
(With 4GB stick)
# dmidecode 2.12
SMBIOS 2.8 present.
Handle 0x000A, DMI type 16, 23 bytes
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 64 GB
Error Information Handle: Not Provided
Number Of Devices: 2
Handle 0x000C, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x000A
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 64 bits
Size: 4096 MB
Form Factor: DIMM
Set: None
Locator: A1_DIMM0
Bank Locator: A1_BANK0
Type: DDR3
Type Detail: Unknown
Speed: 1333 MHz
Manufacturer: Hynix Semiconduc
Serial Number: SNIP!
Asset Tag: A1_AssetTagNum0
Part Number: HMT351S6CFR8C-H9
Rank: 2
Configured Clock Speed: 1333 MHz
Minimum voltage: 6.296 V
Maximum voltage: -21.482 V
Configured voltage: Unknown
Handle 0x000E, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x000A
Error Information Handle: Not Provided
Total Width: Unknown
Data Width: 64 bits
Size: No Module Installed
Form Factor: DIMM
Set: None
Locator: A1_DIMM1
Bank Locator: A1_BANK1
Type: Unknown
Type Detail: Unknown
Speed: Unknown
Manufacturer: A1_Manufacturer1
Serial Number: A1_SerNum1
Asset Tag: A1_AssetTagNum1
Part Number: Array1_PartNumber1
Rank: Unknown
Configured Clock Speed: Unknown
Minimum voltage: -21.061 V
Maximum voltage: Unknown
Configured voltage: Unknown
The second memory bank is empty as I can't boot with it connected which is the issue
Output of lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Output of lspci
00:00.0 Host bridge: Intel Corporation ValleyView SSA-CUnit (rev 0e)
00:02.0 VGA compatible controller: Intel Corporation ValleyView Gen7 (rev 0e)
00:13.0 SATA controller: Intel Corporation ValleyView 6-Port SATA AHCI Controller (rev 0e)
00:14.0 USB controller: Intel Corporation ValleyView USB xHCI Host Controller (rev 0e)
00:1a.0 Encryption controller: Intel Corporation ValleyView SEC (rev 0e)
00:1b.0 Audio device: Intel Corporation ValleyView High Definition Audio Controller (rev 0e)
00:1c.0 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
00:1c.1 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
00:1c.2 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
00:1c.3 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
00:1f.0 ISA bridge: Intel Corporation ValleyView Power Control Unit (rev 0e)
00:1f.3 SMBus: Intel Corporation ValleyView SMBus Controller (rev 0e)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 11)
I've tried booting dozens of versions of dozens of different Operating Systems and they all do more or less the same thing (Including Windows)
On Windows 7, it just shows "Starting Windows" (Without the logo)
HMT351S6CFR8C-H9
HMT125S6DFR8C-H9