I am trying to help a friend with his internet problems. He is on a fixed income and using dial up internet. He has two problems:
During the boot up process the modem attempts to dial out and connect to the internet. Can I fix this somehow? Is this an issue with "startup applications"? I have not looked at his computer yet, just by telephone but I'm trying to troubleshoot this before I need to go to his house.
After boot up, he attempt to dial into his local internet access number and it never connects. It does dial out, but never connects. Any recommendations? I haven't used dial up for many years! I'm thinking to change the access phone number as the current one may not be working.
Thanks for any tips!