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While mounting my HDD on Ubuntu, it suddenly shows the following error:

Unable to mount Seagate Backup Plus Drive- 
"DBus error org.gtk.Private.RemoteVolumeMonitor.Failed: 
An operation is already pending"

Unable to mount Seagate Backup Plus Drive:- Error mounting: mount exited with exit code 13: 
ntfs_attr_pread_i: ntfs_pread failed: Input/output error Failed to calculate 
free MFT records: 
Input/output error NTFS is either inconsistent, or there is a hardware fault, 
or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows 
then reboot into Windows twice. The usage of the /f parameter is very important! If 
the device is a SoftRAID/FakeRAID then first activate it and mount a different 
device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). 
Please see the 'dmraid' documentation for more details. 

How should I proceed?

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    Did you try the suggested solution? Mar 15, 2015 at 16:51

2 Answers 2

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In issues like this one of the most helpful tools if you have access to a Windows PC is chkdsk. I think it should be used as chkdsk /f [drive_letter] to solve any problems related to MFT. NTFS drives do stuff like this very often.

Or else you can use ntfsfix from an Ubuntu PC. Make sure you have installed ntfs-3g first. Then run :

sudo ntfsfix /dev/your_drive

But i'm not sure this'll work in your case. But most of the time it should work. Good luck. :)

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  • how to install ntfs-3g in UBUNTU.
    – Prasant
    Mar 20, 2015 at 14:05
  • @Prasant 'sudo apt-get install ntfs-3g'
    – m4heshd
    Mar 21, 2015 at 9:20
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Attach the HDD to a Windows machine (or boot Windows) and run:

chkdsk X: /f

where X is the drive letter under Windows.

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