I have a remote worker who's got a Ubuntu 10.04.3 machine, running KDE. She was using KVPNC until she did an update over the weekend (I don't have the details on the update, she may have been using an older version of Ubuntu). Now KVPNC doesn't work - I've checked logs on our end and it isn't connecting to our VPN server.
I've asked her to try Network-Manager's VPN manager (network-manager-pptp-kde) and while she's got it installed and configured, she can't find a way to instantiate a connection. I don't have a KDE machine here to replicate the issue.
Is Network-Manager the right method to use for this? How do you actually start a connection?