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I am on 64-bit Windows 8.1. I'm trying to install Ubuntu on VirtualBox. However, I get the error: 

this kernel requires an x86-64 CPU, but only detected an i686 CPU
Unable to boot - please use a kernel appropriate for your CPU.

But my OS is 64-bit! I have 12GB DDR3 RAM, Intel Core i74700MQ CPU. So why is this happening and how can I fix it?

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  • You have virtualbox set up to emulate only a 32 bit cpu obviously...
    – psusi
    Jan 22, 2015 at 18:31

1 Answer 1

Reset to default
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Ensure CPU virtualisation is on in your BIOS/UEFI virtual box can give strange errors when this is off since it now allows you to run a guest OS WITHOUT this feature turned on.

you can check by downloading the Intel Processor Identification Utility

http://www.intel.com/support/processors/tools/piu/sb/CS-014921.htm

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