I installed 11.0`4 via wubi on my new Acer Aspire 7551G-7606. When I boot it up it cannot detect wifi. As a matter of fact, the "Enable Wifi" checkbox in the dropdown is disabled and when I enable it I cannot see any wifi networks even though they are there (I'm on one right now)
When I run through the System Testing app the first time "Detecting your network controller(s)" worked fine but "testing your connection to the internet" resulted in an error. Stepping back and then forward again and even restarting my system and re-running the system testing app results in "detecting your network controller" coming up empty.
I've installed via wubi several times including to a very similar Acer Aspire 7740-5691 and never had any problems whatsoever. Everything works great in windows, according to windows devices I have an atheros ar5b97.
As per the comment I ran lspci which reports Network controller: Atheros Communications INc. AR9287 Wireless Network Adapter (PCI-Express) (rev 01)
sudo lshw -class network recognizes it as
*-network DISABLED
description: Wireless interface
product: AR9287 Wireless Network Adapter (PCI-Express)
vendor: Atheros Communications INc.
physical id: 0
bus info: pci@0000:06:00.0
logical name: wlan0
version: 01
serial: the-number
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list enternet physical wireless
configureation: broadcast=yes driver=ath9k driverversion=2.6.38-8-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
resources: irq: 17 memory:d0200000-d020ffff
rfkill list
0: acer-wireless: Wireless LAN
Soft blocked: yes
Hard blocked: no
1: phy0: Wirless LAN
Soft blocked: no
Hard blocked: no
What would my next step be in trying to fix this issue?
lspci
and orlsusb
to find out your wifi hardware - and then runsudo lshw -class network
to see how your kernel recognises your network devicesrfkill list
rfkill unblock 0
and nothing changed