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I am new to Ubuntu. I installed ubuntu 14.04 2-3 days before. And I am facing the problem when I insert the Data Card (USB Internet Dongle), my laptop stops working, even mouse pointer doesn't move, touch also doesn't work. I then reinstalled ubuntu. And still I am facing the same problem

Laptop Specs Acer Aspire V5 RAM : 6 GB HDD: 1 TB

USB Dongle Huawei E303

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  • Is that for any USB or just this Internet Dongle?
    – BDRSuite
    Oct 13, 2014 at 17:08
  • So you're inserting a network dongle after computer has booted up. What about booting with the dongle plugged in? Also, what you can do is go to /var/log folder and copy a few logs, such as dmesg and apport.log . Maybe they will give a clue as to what exactly is going on Oct 13, 2014 at 17:20
  • @Vembu, there is this dongle only Oct 13, 2014 at 17:25

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what do you mean by "when i insert USB" and be specific on "doesn't work"

  1. Do you insert USB first and then Power the laptop or
  2. Do you Power uplaptop first then insert USB?

IF 1: check your BIOS at start up[powerup while pressing f11 or find suitable for your laptop] THEN: set up boot-up drive properly

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  • I tried the both. No difference Oct 13, 2014 at 17:25

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