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When I maximize a flash OR HTML5 video, e.g. on youtube, the picture freezes but the video continues to play. I can still hear the sound and even see the mouse cursor switching from normal cursor to hand cursor when I hover over the position where a control button should be but the whole chrome window becomes unresponsive. The video is played fine if I don't enter fullscreen mode. That affects both flash and HTML5 videos.

How can I solve this issue?

System: Ubuntu 14.04 Google Chrome Stable 37.0.2062.120-1 Nvidia-331 331.38-0ubuntu7.1

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  • How did you install Chrome, and have you tried it without extensions settings etc?
    – Wilf
    Sep 28, 2014 at 18:54
  • 1
    Also, do any errors appear when you run Chrome in terminal, and you try full-screening the video(s)?
    – Wilf
    Sep 28, 2014 at 19:05
  • nope, no errors whatsoever
    – Achim A
    Oct 4, 2014 at 23:14

5 Answers 5

2

I had the same issue, people have found this thread helpful. However it didn't work for me, so I troubleshooted for a bit, and figured that it must be some clash between the kernel handling my discrete video card(Nvidia GeForce 630m) , which however seems to be fixed by installing and running tlp. Added bonus, more battery life :) :)

1
  • Thanks for this. It fixed the random freezing of html5 video on my Thinkpad X1 Carbon 3rd Gen when trying to leave the fullscreen mode
    – Daniel
    Jan 24, 2016 at 8:43
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Disable HW acceleration in Firefox and Chrome/Chromium. Today's Google-Chrome update fixed the issue for me but before that, disabling the hardware acceleration was what fixed the problem.

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  • This worked for me. Thanks a lot!
    – Akash
    Jun 22, 2020 at 6:17
  • Forgot to mention. I also change this layers.gpu-process.enabled to false in about:config
    – Akash
    Jun 22, 2020 at 18:18
  • Worked for me. Is there a fix for this instead of a work around? Meaning that I would like to keep using hardware acceleration while having full screen working properly. Jan 1, 2021 at 12:28
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Type about:config in FireFox address bar, accept the risk warning. in the about:config search bar type:

media.hardware-video-decoding.force-enabled;              

Set it to true

Also change:

media.hardware-video-decoding.failed;                        

Set it to false

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  • Could you explain please why this is expected to help?
    – Alexey
    May 2, 2020 at 12:09
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a post on the google chrome help forum suggests that resetting the browser zoom (Ctrl+0) works around this problem.

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You don't need to uncheck the hardware acceleration.... Do this instead:

In the menu, click on Tools ==> option

Then in General, find the following:

Digital Rights Management (DRM) Content

UNCHECK IT... That's it.

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