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I have a few days ago bought Skrillex as an Album via Banshee/Ubuntu one music store.

In Banshee "My downloads" says: Transferring to your Ubuntu One Storage.

This has been true for about three days. I can see the album through the Ubuntu one's web interface under Purchased Music. But if I try to find the album via Ubuntu One Music app (Android)

Then I can only see/find one song, and not the whole album.

The same is valid for some of the none purchased music folders (in the default Music folder).

My system is:

  • Ubuntu 11.04
  • HTC Desire A8181

Banshee says "Your 'Purchased Music' folder is not subscribed. New purchases will not to this computer"

I have tried several times to press the button but nothing happens:

enter image description here

My Ubuntu One Control Panel looks like this. enter image description here

But sometimes I get this error! enter image description here

Notiy-box pop up sometimes and says is about 26000 files are being uploaded. But it says all the time 26000 even after several days of uploaded.

enter image description here

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closed as off topic by Jorge Castro, Marco Ceppi Jul 21 '11 at 15:01

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2 Answers 2

Try to download the hole folder on your mobile by long pressing it and choosing 'Download'. Some default Android file manager don't show hidden files, therefore I suggest to install the free and popular AndExplorer and take then a look into your 'u1/.ubuntuone' folder.

Michał Karnicki

This is a serious issue. We'll consider moving this folder out of a hidden .ubuntuone, as this is a serious usability issue and prevents users from using U1F to download their music, if they don't wish to simply stream it (Ubuntu One Music app).

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No it does not work. I can only see one file via AndExplorer. –  Voidcode Jul 14 '11 at 20:47
    
Funny enough I can find and hear the whole album in the "Purchased Music" folder via Ubuntu One Files app on my Android. –  Voidcode Jul 16 '11 at 13:02

It sounds like something has gone wrong with the process that transfers the purchased music to your personal storage. Could you please file a request about it through the contact form?

https://one.ubuntu.com/support/contact/

Make sure the email address you enter on the form matches the account you are using so we can match things up. It shouldn't be much of a problem to requeue the download.

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I have file a request about it now! –  Voidcode Jul 14 '11 at 20:28

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