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I have a few days ago bought Skrillex as an Album via Banshee/Ubuntu one music store.

In Banshee "My downloads" says: Transferring to your Ubuntu One Storage.

This has been true for about three days. I can see the album through the Ubuntu one's web interface under Purchased Music. But if I try to find the album via Ubuntu One Music app (Android)

Then I can only see/find one song, and not the whole album.

The same is valid for some of the none purchased music folders (in the default Music folder).

My system is:

  • Ubuntu 11.04
  • HTC Desire A8181

Banshee says "Your 'Purchased Music' folder is not subscribed. New purchases will not to this computer"

I have tried several times to press the button but nothing happens:

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My Ubuntu One Control Panel looks like this. enter image description here

But sometimes I get this error! enter image description here

Notiy-box pop up sometimes and says is about 26000 files are being uploaded. But it says all the time 26000 even after several days of uploaded.

enter image description here

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closed as off topic by Jorge Castro, Marco Ceppi Jul 21 '11 at 15:01

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2 Answers 2

Try to download the hole folder on your mobile by long pressing it and choosing 'Download'. Some default Android file manager don't show hidden files, therefore I suggest to install the free and popular AndExplorer and take then a look into your 'u1/.ubuntuone' folder.

Michał Karnicki

This is a serious issue. We'll consider moving this folder out of a hidden .ubuntuone, as this is a serious usability issue and prevents users from using U1F to download their music, if they don't wish to simply stream it (Ubuntu One Music app).

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No it does not work. I can only see one file via AndExplorer. –  Voidcode Jul 14 '11 at 20:47
Funny enough I can find and hear the whole album in the "Purchased Music" folder via Ubuntu One Files app on my Android. –  Voidcode Jul 16 '11 at 13:02

It sounds like something has gone wrong with the process that transfers the purchased music to your personal storage. Could you please file a request about it through the contact form?

Make sure the email address you enter on the form matches the account you are using so we can match things up. It shouldn't be much of a problem to requeue the download.

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I have file a request about it now! –  Voidcode Jul 14 '11 at 20:28

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