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I accidentally created two Ubuntu One accounts on two different computers. However, I cannot log out of either account on the Ubuntu One application, so I'm stuck with two different (non-syncing!) accounts.

I have deleted one account, and now when I start up Ubuntu One on that computer it says:

File Sync error. (auth failed (AUTH_FAILED))

The information could not be retrieved. Maybe your internet connection is down?"

How can I reconfigure the Ubuntu One application on that computer to the right account? Any help is greatly appreciated! :)

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Do not put SOLVED in the title (I removed it), instead mark as accepted the best answer you get. – enzotib Jul 8 '11 at 14:55

1 Answer

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On the computer set up with the account you don't want to keep, follow steps 1-3 in the "Removing Ubuntu One Client" section of this FAQ:

https://wiki.ubuntu.com/UbuntuOne/FAQ/HowDoICompletelyRemoveAndReinstallUbuntuOne

(it should not be necessary to remove and reinstall the actual client software).

From this point you should have a clean slate and can set up the client again using the other account.

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Just follow what James Henstridge said and you should be just fine :) Best answer I've seen in a while... – zkriesse Jul 8 '11 at 6:19
Thanks so much, James! All fixed now! :D – user21290 Jul 8 '11 at 14:18
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Mark @James' answer as the correct answer. Unlike the ubuntuforums.org site, you need to mark things here as answered. – The Lord of Time Jul 8 '11 at 14:25

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