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I installed skype-ubuntu-precise_4.3.0.37-1_i386.deb from the Skype website, but when I start Skype, it is still 4.2, not 4.3. I've tried sudo apt-get remove skype, then installing it, but it didn't help.

Can someone help me?

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  • Did you actually install it, or just download it? Aug 4, 2014 at 2:52
  • Exactly how did you go about installing it? Are you sure the new version was not installed in a different location than your path?
    – mdpc
    Aug 4, 2014 at 3:31
  • You can upgrade your skype with latest one kvcodes.com/2017/03/update-skype-ubuntu
    – Kvvaradha
    Mar 26, 2017 at 4:34

4 Answers 4

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I am using a 64 bit machine with Ubuntu 14.04 and I was facing the same issue myself. I tried everything under the sun including doing apt-get purge followed by apt-get install. Then tried installing from the .deb file using gdebi. But every time I was getting the same error: Ubuntu 4.2 was being loaded !

My fix was pretty simple at the end of the day. I deleted the .Skype directory present in my home directory and it solved the issue.

cd ~ && rm -r .Skype

Reference : How to install Skype 4.3?

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You probably should sudo apt-get remove skype first.

Then move into the directory where you downloaded the new version, probably ~/Downloads:

cd ~/Downloads

and then run

sudo dpkg -i skype-ubuntu-precise_4.3.0.37-1_i386.deb

You should now have the new version of Skype. Beware, you may have issues with old chat history that may crash the newest version when you try to login. If so, follow this answer

Skype is now also available from Canonical Partners repository

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  • Actually there is no need to remove the older version. It's removed automatically at install whether you install from Canonical Partners or via the .deb file from the Skype web site. Aug 4, 2014 at 4:11
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I had the same problem today. And what helped me:

sudo apt-get remove skype
sudo apt-get autoremove skype
sudo apt-get install skype
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Installing the version directly from the Skype website adds a line to your sources.list file - mine updated automatically with no issues as part of my regular updates.

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