I get the following error when i try to mount my external hard drive.
UNABLE TO MOUNT Error mounting /dev/sdc1 at /media/khalibloo/Khalibloo2: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sdc1" "/media/khalibloo/Khalibloo2"' exited with non-zero exit status 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error Failed to read of MFT, mft=6 count=1 br=-1: Input/output error Failed to open inode FILE_Bitmap: Input/output error Failed to mount '/dev/sdc1': Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then frst activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details.
It doesn't mount on windows either:
I/O Device error
it's an ntfs hard drive with a single partition
Of course, i tried
chkdsk /f, it reported several file segments as unreadable, but didn't say whether it fixed them or not (apparently not). also tried with the
ntfsfix reported the volume as corrupt.
TestDisk was able to fix a small error with the partition table by adding the "80" flag for the active (only) partition. TestDisk also confirmed that the boot sector was fine and it matched the backup. However, when attempting to repair the MFT, it couldn't read the MFT. It also couldn't list the files on the hard drive. It says file system may be damaged.
Active@ also shows that MFT is missing or corrupt.
I tried replacing the USB cable. Didn't change anything. I tried to update the driver. Windows reported that it was already up to date. Yes, the driver was enabled.
So how do I fix the file system? or the MFT? or the I/O device error?
I noticed that with each try,
chkdsk /f goes a bit further, so I kept trying until i got to a point where it says
Insufficient disk space to hotfix unreadable system file 4
Since I can't access the files on the drive, there's no way to free up any space.
So I thought that perhaps I could format the drive partially to free up some space, and retry
chkdsk /f. Do you think that could work? Or will it just cause more problems to interrupt a format process?