I have a problem with
HPLIP on Ubuntu 14.04LTS.
After upgrading to Ubutntu 14.04 LTS my
HP LaserJet 1018 stopped printing (code=12).
I found several issues with printitng and HPLIP so I was able to troubleshoot this. The steps I took were :
- Reran HPdoctor
- Ran hp-check
- Un-installed and installed the latest version of HPLIP (3.14.4)
- Checked the USB connections lsusb and lsusb-v
- Re-ran hpcheck
- Removed the printer from HPLIP
- Re-ran hpcheck
- Manually configued HPLIP to the printer
It broke again later, now HPLIP can't see the printer but
Initially thought this may be due to usb given a new bus/device after being turned on and off and went to repeat the steps above at the moment still seeing an error in that the HPLIP is complaining that it cannot see the device
**error: Device not found. Please make sure your printer is properly connected and powered-on.**
Bus 002 Device 007: ID 03f0:4117 Hewlett-Packard LaserJet 1018
sudo hp-check output
hp-setup -g 002:007 output:
window box "device not found please make sure your printer is properly connected and powered on" > hp-setup: debug: param=002:007 hp-setup: debug: > selected_device_name=None Fontconfig error: > "/etc/fonts/conf.d/65-khmer.conf", line 14: out of memory Fontconfig > error: "/etc/fonts/conf.d/65-khmer.conf", line 23: out of memory > Fontconfig error: "/etc/fonts/conf.d/65-khmer.conf", line 32: out of > memory hp-setup: debug: Sys.argv=['/usr/bin/hp-setup', '-g', > '002:007'] printer_name=None param=002:007 jd_port=1 device_uri=None > remove=False Searching for device... hp-setup: debug: Trying > USB with bus=002 dev=007... hp-setup: debug: Not found. > hp-setup: debug: Trying serial number 002:007 hp-setup: > debug: Probing bus: usb hp-setup: debug: Probing bus: par > error: Device not found. Please make sure your printer is properly > connected and powered-on. hp-setup: debug: Starting GUI loop.
Is this a Bug with HPLIP or an issue with laptop/printer?
How can I fix this or report it, if it is a bug?