I am NEW to Ubuntu, speak to me as if I'm an elementary student. I DO NOT KNOW HOW TO reprogram or edit code, but I could do it if I'm given step by step instructions.
I was helping a friend with her computer (removing the login password option and adding VLC media player) when the computer asked for permission to update Ubuntu. I gave it permission and it added 50+ updates.
When I restarted the computer it would not load Ubuntu and kept giving
error:invalid environment block
After pressing "any key" the Ubuntu words come on the screen then it ends at:
BusyBox v1.18.5 built in shell Enter help for a list of built-in commands
I've Googled solutions, but none have worked. It appears I'm not the only one with update problems, but it doesn't look like Ubuntu has solved them.
I CANNOT get into BIOS to update my boot configuration to boot from a CD or flash drive (it is password protected and my friend purchased it used, so she does not know the password).
I have tried to start in "safe" mode, but "safe" mode brings me to this same screen (
initramfs). I've tried to load an older version of Ubuntu, but that just hangs on a black screen (there are 4 older versions listed on the "grub" menu).
If no one knows a solution, could you help me figure out HOW TO ACCESS my
D: drive to load another OS? Using DOS (
cd d:/) does not work at the (
The computer is an Acer Aspire 5610. I have searched your forum for other answers, but none have worked.