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webex is not working in Ubuntu 14.04. Do i need to install 32bit java and fire fox to get this worked? Is there any option in 64 bit itself

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4 Answers 4

Finally It resolved for me

Install Oracle Java to solve this issue

Press Ctrl+Alt+T on your keyboard to open a terminal window. When it opens, copy and paste the command below and hit enter. Input your user password when prompts and it will add the PPA repository into your system.

sudo add-apt-repository ppa:webupd8team/java

After that, update package lists via:

sudo apt-get update

To install Oracle Java 8, run:

sudo apt-get install oracle-java8-installer

Change the number 8 to 6 (or 7) in the code to install Java 6 (or 7).

While installation, you’ll be asked to agree the license and then the installer start downloading Java file from oracle website and install it on your system.

To set the default Java, run:

sudo apt-get install oracle-java8-set-default

Also change number 8 to the Java version you want.

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I had this problem in both Ubuntu 12.04 and 14.04

The issue seems to be a security problem with Java (have a look at this question Cannot start Webex session. Java permission issue?)

The solution on that thread worked for me :)

1) Open Java Web Start 2) On the Security Tab add your Webex server (https://XXXXX.webex.com) to the Exception Site List


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For those who desktop sharing is not working in Ubuntu 14.04 64 bit

  1. Check the existing home directory of webex

eldho@eldho-Latitude-E6410:~$ ls $HOME/.webex 1670 eldho@eldho-Latitude-E6410:~$

  1. Lets start from the scratch

rm -r .webex/

  1. Start the firefox again and initiate a meeting

$ ls $HOME/.webex 1530

  1. You will be able to start a session, initiate a chat but desktop share may not bw working. then, Find the Missing Libraries

ldd $HOME/.webex/1530/*.so >>check.txt

5.grep the “not found” lines:

$ grep "not found" check.txt libgtk-x11-2.0.so.0 => not found libgdk-x11-2.0.so.0 => not found libXmu.so.6 => not found ---------------->>> libXtst.so.6 => not found libjawt.so => not found ----------->>> libjawt.so => not found libXmu.so.6 => not found libpangoxft-1.0.so.0 => not found libXft.so.2 => not found libpangoft2-1.0.so.0 => not found libpangox-1.0.so.0 => not found

6.Install the apt-file program.

eldho@eldho-Latitude-E6410:~$ sudo apt-get install apt-file

eldho@eldho-Latitude-E6410:~$ apt-file update

7.search each of the libraries that were not found.

$ apt-file search libXmu.so.6 libxmu6: /usr/lib/x86_64-linux-gnu/libXmu.so.6 libxmu6: /usr/lib/x86_64-linux-gnu/libXmu.so.6.2.0 libxmu6-dbg: /usr/lib/debug/usr/lib/x86_64-linux-gnu/libXmu.so.6.2.0

  1. Once we knew the libraries, we could use that to install them. Not each of these actually installed packages because some were dependencies.

sudo apt-get install -y libgtk2.0-0:i386 sudo apt-get install -y libxmu6:i386 sudo apt-get install -y libgcj14-awt:i386 sudo apt-get install -y libpangoxft-1.0-0:i386 sudo apt-get install -y libxft2:i386 sudo apt-get install -y libpangoft2-1.0-0:i386 sudo apt-get install -y libpangox-1.0-0:i386

  1. No need to restart the browser or you machine.. Your web-ex will start working
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Here is the Webex - Linux official support(but even with that not will work properly :-S) * It's a really shame that Cisco Webex still not working properly on Linux.


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Please consider editing your first paragraph, it is not clear what you're saying. –  Clayton May 23 '14 at 16:31

protected by Community Jan 27 at 5:20

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