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When I use the terminal to attempt to upgrade from 12.10 it errors out and says I can not upgrade. Since I'm more or less a novice user I have no idea what to do/how to work around the issue to make the upgrade other than doing a new install from a memory stick (which I'd like to avoid if possible - I have backed up my data, but don't really want to reload/restore everything if I can avoid it). I did a check for new release and it shows me 13.10 is available. I've tried upgrading using the upgrade window when it tells me that a new version is available, but I always get an error and then when I try to submit feedback through the tool that errs out as well. The text that is returned when using the Terminal is below. Any help is appreciated.

~$ do-release-upgrade
Checking for a new Ubuntu release
Get:1 Upgrade tool signature [198 B]                                           
Get:2 Upgrade tool [1,134 kB]                                                  
Fetched 1,134 kB in 6s (130 kB/s)                                              
authenticate 'saucy.tar.gz' against 'saucy.tar.gz.gpg' 
extracting 'saucy.tar.gz'
Traceback (most recent call last):
  File "/usr/bin/lsb_release", line 26, in <module>
    import lsb_release
EOFError: EOF read where not expected

Reading cache
Traceback (most recent call last):
  File "/usr/bin/lsb_release", line 26, in <module>
    import lsb_release
EOFError: EOF read where not expected

Checking package manager
Traceback (most recent call last):
  File "/usr/bin/lsb_release", line 26, in <module>
    import lsb_release
EOFError: EOF read where not expected

Can not upgrade 

An upgrade from '' to 'saucy' is not supported with this tool. 

~$
share|improve this question
    
Can you try sudo apt-get install lsb-release? –  saiarcot895 May 2 at 20:28
    
This is the response I get: :~$ sudo apt-get install lsb-release [sudo] password for : Reading package lists... Done Building dependency tree Reading state information... Done lsb-release is already the newest version. The following packages were automatically installed and are no longer required: dkms icedtea-netx-common java-common libgconf2-4 linux-headers-3.5.0-17 ttf-dejavu-extra tzdata-java Use 'apt-get autoremove' to remove them. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. :~$ –  user277197 May 5 at 14:49
    
What about sudo apt-get install --reinstall lsb-release? Don't paste the output unless there was some error (in which case, edit your question and paste it there. –  saiarcot895 May 5 at 14:59
    
I did the 'reinstall lsb release' with no apparent errors. –  user277197 May 5 at 15:35
    
Can you try the upgrade again? –  saiarcot895 May 5 at 15:40

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