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I'm various days having a problem with the usb 3.0 port an a usb Pen 3.0.

The port 3.0 doesn't recognize the 3.0 flash usb but the 2.0 yes. This is not a problem of the flash usb, because I have tested it in another pc and it works fine. It also works in the usb 2.0 port. I have tested too with various kernels, but this doesn't fix the problem.

There are some outputs:

dmesg | grep usb:

[    0.281707] usbcore: registered new interface driver usbfs
[    0.281712] usbcore: registered new interface driver hub
[    0.281724] usbcore: registered new device driver usb
[    0.661539] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[    0.661541] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.661542] usb usb1: Product: EHCI Host Controller
[    0.661543] usb usb1: Manufacturer: Linux 3.13.0-23-generic ehci_hcd
[    0.661544] usb usb1: SerialNumber: 0000:00:1a.0
[    0.677537] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
[    0.677538] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.677539] usb usb2: Product: EHCI Host Controller
[    0.677540] usb usb2: Manufacturer: Linux 3.13.0-23-generic ehci_hcd
[    0.677541] usb usb2: SerialNumber: 0000:00:1d.0
[    0.677972] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
[    0.677973] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.677974] usb usb3: Product: xHCI Host Controller
[    0.677975] usb usb3: Manufacturer: Linux 3.13.0-23-generic xhci_hcd
[    0.677976] usb usb3: SerialNumber: 0000:00:14.0
[    0.680584] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
[    0.680585] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.680586] usb usb4: Product: xHCI Host Controller
[    0.680587] usb usb4: Manufacturer: Linux 3.13.0-23-generic xhci_hcd
[    0.680587] usb usb4: SerialNumber: 0000:00:14.0
[    0.989759] usb 1-1: new high-speed USB device number 2 using ehci-pci
[    1.122197] usb 1-1: New USB device found, idVendor=8087, idProduct=8008
[    1.122199] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    1.234000] usb 2-1: new high-speed USB device number 2 using ehci-pci
[    1.366447] usb 2-1: New USB device found, idVendor=8087, idProduct=8000
[    1.366448] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    1.534196] usb 3-7: new full-speed USB device number 2 using xhci_hcd
[    1.551198] usb 3-7: New USB device found, idVendor=13d3, idProduct=3394
[    1.551199] usb 3-7: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    1.551200] usb 3-7: Product: RT Bluetooth Radio
[    1.551201] usb 3-7: Manufacturer: Realtek
[    1.551202] usb 3-7: SerialNumber: 00e04c000001
[    5.193698] usbcore: registered new interface driver btusb
[   41.223409] usb 4-2: new SuperSpeed USB device number 2 using xhci_hcd
[   41.256748] usb 4-2: New USB device found, idVendor=0951, idProduct=1666
[   41.256752] usb 4-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[   41.256754] usb 4-2: Product: DataTraveler 3.0
[   41.256755] usb 4-2: Manufacturer: Kingston
[   41.256757] usb 4-2: SerialNumber: 60A44C3FAC2DFE11898A02CA
[   46.256368] usb 4-2: Set SEL for device-initiated U2 failed.
[   46.256517] usb 4-2: USB disconnect, device number 2
[   46.270019] usbcore: registered new interface driver usb-storage
[   46.729073] usb 4-2: new SuperSpeed USB device number 3 using xhci_hcd
[   46.762440] usb 4-2: New USB device found, idVendor=0951, idProduct=1666
[   46.762444] usb 4-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[   46.762446] usb 4-2: Product: DataTraveler 3.0
[   46.762447] usb 4-2: Manufacturer: Kingston
[   46.762448] usb 4-2: SerialNumber: 60A44C3FAC2DFE11898A02CA

  [...]

[  289.841490] usb 4-2: Disable of device-initiated U1 failed.
[  289.845126] usb 4-2: Disable of device-initiated U2 failed.
[  289.845140] usb-storage 4-2:1.0: USB Mass Storage device detected
[  289.845435] scsi19 : usb-storage 4-2:1.0
[  289.849135] usb 4-2: Set SEL for device-initiated U1 failed.
[  289.852634] usb 4-2: Set SEL for device-initiated U2 failed.
[  290.962843] usb 4-2: reset SuperSpeed USB device number 17 using xhci_hcd
[  291.114522] usb 4-2: USB disconnect, device number 17
[  295.990420] usb 4-2: Set SEL for device-initiated U2 failed.
[  296.451513] usb 4-2: new SuperSpeed USB device number 18 using xhci_hcd
[  296.484765] usb 4-2: New USB device found, idVendor=0951, idProduct=1666
[  296.484775] usb 4-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  296.484780] usb 4-2: Product: DataTraveler 3.0
[  296.484785] usb 4-2: Manufacturer: Kingston
[  296.484789] usb 4-2: SerialNumber: 60A44C3FAC2DFE11898A02CA
[  301.490828] usb 4-2: Set SEL for device-initiated U2 failed.
[  306.498823] usb 4-2: Disable of device-initiated U1 failed.
[  306.502252] usb 4-2: Disable of device-initiated U2 failed.
[  306.502259] usb-storage 4-2:1.0: USB Mass Storage device detected
[  306.502352] scsi20 : usb-storage 4-2:1.0
[  306.505763] usb 4-2: Set SEL for device-initiated U1 failed.
[  306.509277] usb 4-2: Set SEL for device-initiated U2 failed.
[  307.616379] usb 4-2: reset SuperSpeed USB device number 18 using xhci_hcd
[  307.768275] usb 4-2: USB disconnect, device number 18
[  312.643929] usb 4-2: Set SEL for device-initiated U2 failed.
[  313.104744] usb 4-2: new SuperSpeed USB device number 19 using xhci_hcd
[  313.138068] usb 4-2: New USB device found, idVendor=0951, idProduct=1666
[  313.138072] usb 4-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  313.138074] usb 4-2: Product: DataTraveler 3.0
[  313.138076] usb 4-2: Manufacturer: Kingston
[  313.138078] usb 4-2: SerialNumber: 60A44C3FAC2DFE11898A02CA
[  318.140286] usb 4-2: Set SEL for device-initiated U2 failed.
[  323.144408] usb 4-2: Disable of device-initiated U1 failed.
[  323.148003] usb 4-2: Disable of device-initiated U2 failed.
[  323.148044] usb-storage 4-2:1.0: USB Mass Storage device detected
[  323.148296] scsi21 : usb-storage 4-2:1.0
[  323.152030] usb 4-2: Set SEL for device-initiated U1 failed.
[  323.155530] usb 4-2: Set SEL for device-initiated U2 failed.
[  324.265951] usb 4-2: reset SuperSpeed USB device number 19 using xhci_hcd
[  324.417611] usb 4-2: USB disconnect, device number 19
[  329.293212] usb 4-2: Set SEL for device-initiated U2 failed.
[  329.754169] usb 4-2: new SuperSpeed USB device number 20 using xhci_hcd
[  329.787576] usb 4-2: New USB device found, idVendor=0951, idProduct=1666
[  329.787583] usb 4-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  329.787587] usb 4-2: Product: DataTraveler 3.0
[  329.787591] usb 4-2: Manufacturer: Kingston
[  329.787594] usb 4-2: SerialNumber: 60A44C3FAC2DFE11898A02CA
[  334.789703] usb 4-2: Set SEL for device-initiated U2 failed.
[  339.793818] usb 4-2: Disable of device-initiated U1 failed.
[  344.797777] usb 4-2: Disable of device-initiated U2 failed.
[  344.797791] usb-storage 4-2:1.0: USB Mass Storage device detected
[  344.797943] scsi22 : usb-storage 4-2:1.0
[  349.801819] usb 4-2: Set SEL for device-initiated U1 failed.
[  354.805929] usb 4-2: Set SEL for device-initiated U2 failed.
[  354.806215] usb 4-2: USB disconnect, device number 20

lspci:

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)  Subsystem: Micro-Star International Co., Ltd. [MSI] Device 10e9     Flags: bus master, fast devsel, latency 0   Capabilities: <access denied>
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06) (prog-if 00 [Normal decode])   Flags: bus master, fast devsel, latency 0   Bus: primary=00, secondary=01, subordinate=01, sec-latency=0    I/O behind bridge: 0000e000-0000efff    Memory behind bridge: f6000000-f70fffff     Prefetchable memory behind bridge: 00000000e0000000-00000000f1ffffff    Capabilities: <access denied>   Kernel driver in use: pcieport
00:01.1 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x8 Controller (rev 06) (prog-if 00 [Normal decode])    Flags: bus master, fast devsel, latency 0   Bus: primary=00, secondary=02, subordinate=02, sec-latency=0    Capabilities: <access denied>   Kernel driver in use: pcieport
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06) (prog-if 00 [VGA controller])   Subsystem: Micro-Star International Co., Ltd. [MSI] Device 10e9     Flags: bus master, fast devsel, latency 0, IRQ 47   Memory at f7400000 (64-bit, non-prefetchable) [size=4M]     Memory at d0000000 (64-bit, prefetchable) [size=256M]   I/O ports at f000 [size=64]     Expansion ROM at <unassigned> [disabled]    Capabilities: <access denied>   Kernel driver in use: i915
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)     Subsystem: Micro-Star International Co., Ltd. [MSI] Device 10e9     Flags: bus master, fast devsel, latency 0, IRQ 50   Memory at f7a14000 (64-bit, non-prefetchable) [size=16K]    Capabilities: <access denied>   Kernel driver in use: snd_hda_intel
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05) (prog-if 30 [XHCI])     Subsystem: Micro-Star International Co., Ltd. [MSI] Device 10e9     Flags: bus master, medium devsel, latency 0, IRQ 45     Memory at f7a00000 (64-bit, non-prefetchable) [size=64K]    Capabilities: <access denied>   Kernel driver in use: xhci_hcd
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)  Subsystem: Micro-Star International Co., Ltd. [MSI] Device 10e9     Flags: bus master, fast devsel, latency 0, IRQ 49   Memory at f7a1e000 (64-bit, non-prefetchable) [size=16]     Capabilities: <access denied>   Kernel driver in use: mei_me
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05) (prog-if 20 [EHCI])  Subsystem: Micro-Star International Co., Ltd. [MSI] Device 10e9     Flags: bus master, medium devsel, latency 0, IRQ 16     Memory at f7a1c000 (32-bit, non-prefetchable) [size=1K]     Capabilities: <access denied>   Kernel driver in use: ehci-pci
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)  Subsystem: Micro-Star International Co., Ltd. [MSI] Device 10e9     Flags: bus master, fast devsel, latency 0, IRQ 51   Memory at f7a10000 (64-bit, non-prefetchable) [size=16K]    Capabilities: <access denied>   Kernel driver in use: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5) (prog-if 00 [Normal decode])    Flags: bus master, fast devsel, latency 0   Bus: primary=00, secondary=03, subordinate=03, sec-latency=0    I/O behind bridge: 00002000-00002fff    Memory behind bridge: cf200000-cf3fffff     Prefetchable memory behind bridge: 00000000cf400000-00000000cf5fffff    Capabilities: <access denied>   Kernel driver in use: pcieport
00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d5) (prog-if 00 [Normal decode])    Flags: bus master, fast devsel, latency 0   Bus: primary=00, secondary=04, subordinate=04, sec-latency=0    I/O behind bridge: 0000d000-0000dfff    Memory behind bridge: f7900000-f79fffff     Capabilities: <access denied>   Kernel driver in use: pcieport
00:1c.5 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #6 (rev d5) (prog-if 00 [Normal decode])    Flags: bus master, fast devsel, latency 0   Bus: primary=00, secondary=05, subordinate=05, sec-latency=0    I/O behind bridge: 0000c000-0000cfff    Memory behind bridge: f7800000-f78fffff     Capabilities: <access denied>   Kernel driver in use: pcieport
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05) (prog-if 20 [EHCI])  Subsystem: Micro-Star International Co., Ltd. [MSI] Device 10e9     Flags: bus master, medium devsel, latency 0, IRQ 23     Memory at f7a1b000 (32-bit, non-prefetchable) [size=1K]     Capabilities: <access denied>   Kernel driver in use: ehci-pci
00:1f.0 ISA bridge: Intel Corporation HM86 Express LPC Controller (rev 05)  Subsystem: Micro-Star International Co., Ltd. [MSI] Device 10e9     Flags: bus master, medium devsel, latency 0     Capabilities: <access denied>   Kernel driver in use: lpc_ich
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05) (prog-if 01 [AHCI 1.0])    Subsystem: Micro-Star International Co., Ltd. [MSI] Device 10e9     Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 46  I/O ports at f0b0 [size=8]  I/O ports at f0a0 [size=4]  I/O ports at f090 [size=8]  I/O ports at f080 [size=4]  I/O ports at f060 [size=32]     Memory at f7a1a000 (32-bit, non-prefetchable) [size=2K]     Capabilities: <access denied>   Kernel driver in use: ahci
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)  Subsystem: Micro-Star International Co., Ltd. [MSI] Device 10e9     Flags: medium devsel, IRQ 255   Memory at f7a19000 (64-bit, non-prefetchable) [size=256]    I/O ports at f040 [size=32]
01:00.0 3D controller: NVIDIA Corporation GK208M [GeForce GT 740M] (rev a1)     Subsystem: Micro-Star International Co., Ltd. [MSI] Device 10e9     Flags: bus master, fast devsel, latency 0, IRQ 48   Memory at f6000000 (32-bit, non-prefetchable) [size=16M]    Memory at e0000000 (64-bit, prefetchable) [size=256M]   Memory at f0000000 (64-bit, prefetchable) [size=32M]    I/O ports at e000 [size=128]    Expansion ROM at f7000000 [disabled] [size=512K]    Capabilities: <access denied>   Kernel driver in use: nouveau
04:00.0 Ethernet controller: Qualcomm Atheros AR8161 Gigabit Ethernet (rev 10)  Subsystem: Micro-Star International Co., Ltd. [MSI] Device 10e9     Flags: bus master, fast devsel, latency 0, IRQ 52   Memory at f7900000 (64-bit, non-prefetchable) [size=256K]   I/O ports at d000 [size=128]    Capabilities: <access denied>   Kernel driver in use: alx
05:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8723AE PCIe Wireless Network Adapter     Subsystem: AzureWave Device 2114    Flags: bus master, fast devsel, latency 0, IRQ 17   I/O ports at c000 [size=256]    Memory at f7800000 (64-bit, non-prefetchable) [size=16K]    Capabilities: <access denied>   Kernel driver in use: rtl8723ae

fdisk -l: http://paste.ubuntu.com/7220761/

lsusb (I have seen that the device number of the stick is changing always, like it was in a loop connecting and disconnecting):

Bus 002 Device 002: ID 8087:8000 Intel Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 015: ID 0951:1666 Kingston Technology 
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 13d3:3394 IMC Networks 
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

lsusb -v -s 004:022: http://paste.ubuntu.com/7220804/

I hope you can help me, thank you. Regards

share|improve this question

closed as off-topic by Braiam, Radu Rădeanu, Sneetsher, BuZZ-dEE, Avinash Raj May 9 at 10:09

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Bug reports and problems specific to development version of Ubuntu should be reported on Launchpad so that developers can see, track and fix these issues." – Braiam, Radu Rădeanu, Sneetsher, BuZZ-dEE, Avinash Raj
If this question can be reworded to fit the rules in the help center, please edit the question.

    
I came to ask the same question. In my case, the configuration is: lenovo idepad u430 touch and a Kingston DataTraveler G4 32GB. With respect to the on hold position of the question, I think sometimes it is hard to know some problem really is a bug. I believe (and this is true for myself at least) people first think they are misusing or misconfiguring something. Any followups on Lauchpad anyways? –  Pedro Dusso May 10 at 7:19

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