Take the 2-minute tour ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.

This question already has an answer here:

I am having problems installing my canon mp620 wireless printer. The system sees the printer but when I try to print a test page it only adds to the print cue without completing the task.

share|improve this question

marked as duplicate by karel, Radu Rădeanu, Eric Carvalho, Jorge Castro, Avinash Raj Apr 19 at 19:07

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

1 Answer 1

I had the same problem with the Canon MP620 (on Ubuntu 13.10 and 14.04) and fixed it by following the advice here.

One of the posts suggests using BJNP, a protocol used by Canon printers. Following this advice, I tried adding the printer using the device URI: "bjnp://xxx.xxx.xx.xxx:8611", where 'xxx.xxx.xx.xxx' is the printer IP address.

You may have to make an exception for the relevant port in UFW to get the scanner to work, in this case:

sudo ufw allow 8611

After that I found both printing and scanning work flawlessly.

Hope that helps.

share|improve this answer

Not the answer you're looking for? Browse other questions tagged or ask your own question.