Take the 2-minute tour ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.

My 3TB Western Digital WD30EXRX hard drive that used to work perfectly fine, is suddenly no longer being recognized properly. It isn't mounted automatically anymore, the file manager does not recognize it at all and in gnome-disks it is shown as an empty hard drive with 802GB of free space.

What could possibly be a reason for this and what can I do to repair the disk/recover the data?

share|improve this question
    
In order to better help you, could you please open a terminal and edit your question to include the output of the lsblk command. –  Daniel Mar 16 at 14:20

1 Answer 1

Your drive is most probably suffering from corrupt firmware and the drive will need to be set back to its native/default capacity.

HDD Capacity Restore Tool will be able to help you with that.

share|improve this answer
    
I checked the 'tool' and it only runs in windows platform Operating System: MS Windows 2000/2003/XP. How is this supposed to help in Ubuntu? –  Parto Mar 18 at 7:43
    
It is possible to run Windows programs in Ubuntu using Wine. For a step by step process check out: link –  user259422 Mar 18 at 8:03

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.