Take the 2-minute tour ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.

One printer has HP DJ 1000 J110 drivers installed and it works.

The other printer is another story that requires a little advice.

The main driver is hplip-3.11.3a.run. During its installation run (sh hplip-3.11.3a.run), it cuts off with the following error message:

error: Configure failed with error: General / Unknown error.

Why?

Lucid Repositories combed for HP and CUPS programs, , 'hp-setup', and hplip-3.11.3a.run but to no avail. Printer and computer connected together "localhost".

I added the ppa Andrea mentions but 'hp-setup' says error: No devices found on bus: usb. computer/printer is connected to localhost and the Document Print Status box says job is processing but there is no output.

And I cannot think of anything else to report at this point. Your help will greatly be appreciated.

share|improve this question
add comment

1 Answer

If it is not a newly produced printer (that may require an updated hplip driver), I think that you can install hp-lip from the Softare Center..if you search for Hp, it should show you the hplip driver and you can install it from there without any problem..tha version is 3.10.2-2ubuntu2.2.. If it is a newly produced printer or if it doesn't work with the previous step, maybe you should try adding this ppa ppa:hplip-isv/ppa that installs the hplip version 3.11.1-0ubuntu2~ppa1..to make this write from the terminal:

sudo add-apt-repository ppa:hplip-isv/ppa

and then open the update manager and install the updates shown..

share|improve this answer
    
ppa added but 'hp-setup' says "error: No devices found on bus: usb." –  ken1943 May 16 '11 at 16:50
    
No activity --- could not bring up Update Manager...could not install any updates. –  ken1943 May 21 '11 at 23:46
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.