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I have an external hard drive but cannot access the information on it. I tried to access via Ubuntu and Windows, but both show the same message: device "0 megabytes".

I tried to mount the device but it shows this message:

mount:only root user can mount /dev/sdb on /mnt/usb-JMicron_USB_to_ATA_ATAPI_Bridge_152D203380B6-0:0
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  • have you tried mounting with sudo in front of your mount command?
    – amc
    Feb 7, 2014 at 4:05

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You need to use sudo to execute the mount command. Sudo will execute the command with root permissions.

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Apart from the fact that you need to be root, you don't want to mount the whole disk using mount /dev/sdb!

Instead, you will most likely want to mount a partition on that disk, using

sudo mount /dev/sdb1 /mnt/whatever
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