Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

On my Dell Precision M4500 with embedded Bluetooth device I've used for 6 month a Logitech M555b Bluetooth Mouse on Ubuntu 10.04 with no problem.
After the latest update (Automatic Update) of Ubuntu, my mouse stopped pairing with my pc.

I deleted the device from the Bluetooth Preferences device list and clicked again "Set Up New Device" button, but in the device search the mouse appear and disappear, or if I select the mouse from the list and I can click the "Forward" button it gives me an error like that one:

Device Setup Failed

Some times a popup comes out, and say a thing like:
Grant access to '0000 ... other number loong number' Device "Logitech Bluetooth Mouse M555b" (00:??:?? other numbers separated with ":") wants access to the service '0000... other number loong number similar to the first one...'.

There is also a Bug Report about this issue:

share|improve this question
have you tried the solution given there ,comment # 5 – Uri Herrera May 4 '11 at 8:10
up vote 1 down vote accepted

I've resolved this issue by pairing my mouse with another PC... after that my mouse paired again smoothly.

share|improve this answer
This was the fix for the issue on my system as well thanks. (dell inspirion 14z, UBuntu 11.10) – mwmnj Apr 20 '12 at 1:06

The Logitech Bluetooth Mouse M555b works out of the box for me on Ubuntu 11.10 with a Trendnet Bluetooth adaptater. No seting up was required. So you may want to upgrade your operating system to a newer version.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.