Take the 2-minute tour ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.

I'm having a critical problem with Thunderbird. Yesterday all my acount suddenly disappeared from TB GUI (it seems that they still are on my home).

I tried this : Recovering a profile that suddenly disappeared § Lost Profile and §Recovering data from your old profile. But no success.

I'm having that messages in the TB console :`

---------------------
WITH Extensions and Plugin activated
Horodatage : 05/11/2013 09:36:05
Erreur : TypeError: Components.classes[cid] is undefined
Fichier Source : resource://calendar/modules/calUtils.jsm -> file:///{home}/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calUtils.js
Ligne : 22

Horodatage : 05/11/2013 09:36:05
Erreur : TypeError: Components.classes[cid] is undefined
Fichier Source : resource://calendar/modules/calUtils.jsm -> file:///{home}/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calUtils.js
Ligne : 22

Horodatage : 05/11/2013 09:36:05
Erreur : TypeError: Components.classes[cid] is undefined
Fichier Source : resource://calendar/modules/calUtils.jsm -> file:///{home}/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calUtils.js
Ligne : 22

Horodatage : 05/11/2013 09:36:05
Erreur : TypeError: Components.classes[cid] is undefined
Fichier Source : resource://calendar/modules/calUtils.jsm -> file:///{home}/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calUtils.js
Ligne : 22

Horodatage : 05/11/2013 09:36:05
Erreur : NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]
Fichier Source : resource://calendar/modules/calUtils.jsm -> file:///{home}/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calUtils.js
Ligne : 98

Failed to load native module at path '/{home}/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/components/Linux_x86_64-gcc3/libcalbasecomps.so': (80004005) /usr/lib/thunderbird/libxul.so: version `xul24.0' not found (required by /{home}/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/components/Linux_x86_64-gcc3/libcalbasecomps.so)


-----------------------
Safe mode // All plugins deactivated

While creating services from category 'profile-after-change', could not create service for entry 'Disk Space Watcher Service', contract ID '@mozilla.org/toolkit/disk-space-watcher;1'

Timestamp: 05/11/2013 09:46:59
Error: TypeError: this._sort[0] is undefined
Source File: resource://gre/modules/dbViewWrapper.js
Line: 1424

Note that I get that problem with TB24.0 (it was yesterday morning). Since TB has been updated to 24.1, I updated but no changes.

share|improve this question
    
please come back tomorrow and click the tick button next to your answer to close the thread. Thanks. –  fossfreedom Nov 8 '13 at 10:35

1 Answer 1

Well,

The cause was that the file prefs.js was renamed by an application (Ubuntu One, update or may be during a crash) in prefs-1.js.

Each time I launched TB, TB was creating a new empty prefs.js. So that was why every thing looked empty.

+

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.