Take the 2-minute tour ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.

Currently running Ubuntu 13.10 after a fresh install/re install due to this problem.

The error occurs whenever I try to drag a file from the Ubuntu search( in the launcher ), to the desktop. the whole error message is as follows...

"Error while copying. There was an error getting information about “/”."

Show more details reveals the following...

"The specified location is not supported"

Error when trying to drag an application to create a shortcut in destop

I don't understand the problem and can't see any clear way of fixing it. Any and all advice would be appreciated. :)

share|improve this question

1 Answer 1

currently a bug -


In the meantime just browse to the location of the .desktop(s) & copy and paste to your Desktop (typically /usr/share/applications

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.