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I connect my Android phone to Ubuntu 13.10 through USB to access to its internal storage.

Whenever I try to open a file directly from the phone memory, it displays an error saying that the file couldn't be loaded with this error message:

libmtp error: unknown error.

But when I copy and paste the same file to my PC, I can open it.

For instance, with an image:

could not load image '<filename>' libmtp error: unknown error.

What could be the problem? Is there a workaround?

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closed as off-topic by Braiam, Lucio, Warren Hill, Eric Carvalho, Jorge Castro Apr 8 at 23:31

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Bug reports and problems with the development version of Ubuntu should be reported on Launchpad so that developers can see, track and fix these issues." – Braiam, Lucio, Warren Hill, Eric Carvalho, Jorge Castro
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