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How do I report a bug?

I found a bug in the Ubuntu OS 10.10 that wasn't there until the most recent update. When I go the Places tab and click on the Home Folder, Desktop, Documents, Music, etc... All the way down to Downloads it says it is loading it and then stops and disappears.

It isn't until you go down to the Computer tab under Places that it will bring anything up, then you can go to the other sections mentioned. Off and on all day I have tried to find how to report it through using the https://help.ubuntu.com/community/ReportingBugs page and it doesn't help whatsoever, this seems to only apply to the software, not the OS.

I mean I am suppose to know where the OS is stored or use the System Monitor to locate it somehow in a sea of names that mean nothing to me. Which I am finally at my last nerve trying to find it on my own. So what I want to know is how on earth do you report a bug about the OS... And please don't suggest the above page to me or one like it because I have spent a good five hours trying to figure out how to apply that page to reporting a bug about the OS and it just doesn't fit that type of error reporting. If it does it is aimed more for the person that knows a great deal more about computers then the average Joe like me.

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There are 2 places where "Places" are mentioned, are you talking about the main menu in the top panel or the Places in the file manager? –  Jorge Castro Apr 16 '11 at 1:43
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It sounds like you've done an amount of looking that should be considered reasonable -- just go ahead and report it somewhere, with a very short (one sentence) intro explaining that you are aware it may be in the wrong place. It should be noticed, and with luck, redirected appropriately. If you are not lucky, someone may act a little pissy that you've put it in the wrong place. Ignore that, because you're doing us all a favor if you are spending this kind of time reporting a bug. –  belacqua Apr 16 '11 at 6:11
    
Also, screenshots are great if you can get them. –  belacqua Apr 16 '11 at 6:11
    
You should report it as a bug, rather than report it here :/ –  Thomas W. Apr 16 '11 at 17:51
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marked as duplicate by Jorge Castro, jrg Mar 27 '12 at 12:03

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1 Answer

Actually the OS is made of software. ;) If the problem is in the main menu, then report it to gnome-panel. If it's in the filemanager, then report it to nautilus. Also note that in the page you linked there is a section called Filing a general bug against no particular package.

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