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I am trying to install Hauppauge TV Tuner HVR-950Q on a system with Quantal 12.10. I bought one of these cards about a year ago and it worked great. I'm trying to install a 2nd tuner now and I can't get it to work.

Earlier I checked dmesg and it looked like it was a firmware issue. I found this post and followed the directions. It doesn't seem to have helped.

Now in the dmesg log it looks like it keeps trying to upload firmware...

Here's the relevant bit: [15174.768986] xc5000: waiting for firmware upload (dvb-fe-xc5000c-41.024.5.fw)... [15174.776088] xc5000: Upload failed. (file not found?)

Does anyone have any suggestions? I'm kind-of at my wit's end with this...

Thank you in advance.

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Relating to what version is required:… – nobar Jun 9 '14 at 0:54
Relating to the version that comes installed in Ubuntu at present: – nobar Jun 9 '14 at 1:40

The problem starts here:

Where the correct firmware is stored on the web is not something I have yet discovered. In Mint 14 an even earlier firmware version is default.

Where it goes is: lib/firmware


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I found the solution out of pure desperation with trial and error. It works for me!! Download the version here:

put it in /lib/firmware and simply rename it to dvb-fe-xc5000c-41.024.5.fw or whatever dmesg is asking for.

Your card should now work!

Tested on Quantal with the 3.5.0 Kernel

Good Luck, Bernhard

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