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I am trying to connect my laptop to the Internet, I have an Internet cable attached and I select "additional drivers" from the system settings as I have read elsewhere. I get 2 drivers to install, one Broadcom STA Wireless Driver and a Software Modem. I try to install them (while I have Internet on the laptop), I put my password as required but I get these errors: When I try to install the Broadcom I get: Sorry, installation of this driver failed.

Please have a look at the log file for details: /var/log/jockey.log

When I try to install the Software Modem I get this:
SystemError: E:Unable to correct problems, you have held broken packages.

I've tried everything I read to get this working properly but I failed. Please be lenient as it's my first ever attempt on Ubuntu :P

Thank you

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3 Answers 3

You probably have the Broadcom 4311 wireless chip, so the b43 driver, supplied by default will work just fine. All you needed to do was supply the firmware for it by installing package linux-firmware-nonfree. You may install the packge now, but if things don't work, then you really have to clean out all the STA stuff which is interfering. Search for 4311 wireless, and you should find numerous detailed solutions.

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I am 5 questions before you trying to enable wireless on a Acer 2480. I was able to get the wireless going on the 2480 by doing what is said here http://www.graphicmist.in/enable-wireless-in-ubuntu-12-04/ Hope this helps you if you have not tried this yet

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You mentioned "When I try to install the Software Modem I get this: SystemError: E:Unable to correct problems, you have held broken packages."

You need to clear up the broken packages first.

To fix broken packages Open up Synaptic

Choose Edit > Fix Broken Packages from the menu.

Choose Apply Marked Changes from the Edit menu or press Ctrl + P.

Confirm the summary of changes and click Apply. 
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