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I'm running a Dell I15RV-477BLK laptop with Windows 7 Home Premium, and I'm trying to dual-boot Linux based on the joyous experience I had with my previous laptop.

However, I've hit some problems.

I've burned the files from the Ubuntu 13 ISO onto a live DVD because the live CD was too small. After burning this disk, I rebooted my computer and hit F12, attempting to boot from the DVD/CD drive. However, it skipped over the boot. In fact, it merely jumped right from a short pause on a black screen to the Starting Windows logo.

I ran the wubi.exe file from the DVD when my desktop loaded and selected "Help me to boot from CD". At the end of the installation, it merely stated that the installation had hit an error and could not install. Upon checking the log file, I found this:

09-16 11:38 ERROR  WindowsBackend: Error executing command
>>command=C:\Users\Samuel\AppData\Local\Temp\pyl7261.tmp\bin\7z.exe 1 C:\ubuntu\install\installation.iso
>>retval=2
>>stderr=

7-Zip 9.20  Copyright (c) 1999-2010 Igor Pavlov  2010-11-18

Error: C:\ubuntu\install\installation.iso: Can not open file as archive

Errors: 1
>>stdout=
Traceback (most recent call last):
  File "\lib\wubi\backends\win32\backend.py", line 519, in get_iso_file_names
  File "\lib\wubi\backends\common\utils.py", line 66, in run_command
Exception: Error executing command
>>command=C:\Users\Samuel\AppData\Local\Temp\pyl7261.tmp\bin\7z.exe l C:\ubuntu\install\installation.iso
>>retval=2
>>stderr=

7-Zip 9.20  Copyright (c) 1999-2010 Igor Pavlov  2010-11-18

Error: C:\ubuntu\install\installation.iso: Can not open file as archive

Errors: 1
>>stdout=
09-16 11:38 DEBUG  WindowsBackend: command >>C:\Users\Samuel\AppData\Local\Temp\pyl7261.tmp\bin\7z.exe l C:\ubuntu\install\installation.iso
09-16 11:38 DEBUG  Distro:     does not contain casper\filesystem.squashfs
09-16 11:38 DEBUG  TaskList: ### Finished check_iso
09-16 11:38 DEBUG  TaskList: ## Finished use_cd
09-16 11:38 DEBUG  TaskList: ## Running extract_kernel...
09-16 11:38 ERROR  TaskList: Could not retrieve the required installation files
Traceback (most recent call last):
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\backend.py", line 618, in extract_kernel
Exception: Could not retrieve the required installation files
09-16 11:38 DEBUG  TaskList: # Cancelling tasklist
09-16 11:38 ERROR  root: Could not retrieve the required installation files
Traceback (most recent call last):
  File "\lib\wubi\application.py", line 58, in run
  File "\lib\wubi\application.py", line 130, in select_task
  File "\lib\wubi\application.py", line 205, in run_cd_menu
  File "\lib\wubi\application.py", line 122, in select_task
  File "\lib\wubi\application.py", line 228, in run_cd_boot
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\backend.py", line 618, in extract_kernel
Exception: Could not retrieve the required installation files

I personally only know that I associated WinRAR with ISO files, attempting to make extractions easier. After taking off this association, thinking that it was WinRAR causing the installation.iso to be read as an archive, I ran wubi.exe again. The same thing happened, with the same error listed in the same log file.

As a last effort, I also hit F2 upon boot in order to rearrange the boot priorities, placing the CD/DVD drive first. Once more, the computer skipped over the boot disc and immediately started up the Windows 7 OS.

I don't know what else to do.

share|improve this question

closed as unclear what you're asking by psusi, bcbc, Bruno Pereira Sep 17 '13 at 11:06

Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question.If this question can be reworded to fit the rules in the help center, please edit the question.

1  
Wubi is not available for Ubuntu 13.04. How did you burn the DVD? What software did you use? –  Mitch Sep 16 '13 at 16:06
    
I downloaded the ISO from the Ubuntu site and then opened it with WinRAR. Using Windows 7, with just the DVD in the D:\ drive, I copied the files from the ISO directly onto the DVD. Then I hit "Burn files to disc" and it burned the DVD for me. –  Samuel Knight Sep 16 '13 at 16:34
    
Try burning the DVD using ImgBurn. –  Mitch Sep 16 '13 at 16:50
    
Hi Mitch, I used ImgBurn like you said, but unfortunately the same thing happened. The ISO I downloaded was ubuntu-13.04-desktop-amd64.iso, if it helps. –  Samuel Knight Sep 16 '13 at 17:59
    
Do NOT extract the files from the image with winrar. –  psusi Sep 16 '13 at 21:54

1 Answer 1

I used a live-USB to boot and it ran smoothly. I am now enjoying Ubuntu 13.04 alongside Windows 7. Thank you all for putting in your inputs.

Edit (for Joren):

The only real answer I can give is that my Dell won't boot off of the CD-ROM drive, for some reason I honestly cannot explain due to inexperience. It may be the fact that the disk I was using was a DVD, but it should have still booted from the drive.

The live USB worked after I used PenDrive Linux, allowing my computer to boot from it. I did have to go to the BIOS and place the USB Boot at the top of the list for boot options.

share|improve this answer
    
This isn't an answer. –  Joren Sep 17 '13 at 0:18

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