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I am pretty new to Ubuntu and Linux, so forgive me if this is obvious. I set up a PPTP VPN connection the other day. It worked perfectly fine, but one day to the other, it didn't anymore. I used it on 12.04, and it stopped working there. I then upgraded to 13.04 and it still wont work. The only thing I changed was adding a second monitor (I'm now running dual monitors), but I doubt that that has anything to do with it. I also installed the recommended updates.

The syslog gave me this:

Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <info> Starting VPN service 'pptp'...
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <info> VPN service 'pptp' started  (org.freedesktop.NetworkManager.pptp), PID 4958
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <info> VPN service 'pptp' appeared; activating connections
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <info> VPN plugin state changed: init (1)
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <info> VPN plugin state changed: starting (3)
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <info> VPN connection 'us vpn' (Connect) reply received.
Sep 11 13:59:18 Veith-Ubuntu pppd[4962]: Plugin /usr/lib/pppd/2.4.5/nm-pptp-pppd-plugin.so loaded.
Sep 11 13:59:18 Veith-Ubuntu pppd[4962]: pppd 2.4.5 started by root, uid 0
Sep 11 13:59:18 Veith-Ubuntu pppd[4962]: Using interface ppp0
Sep 11 13:59:18 Veith-Ubuntu pppd[4962]: Connect: ppp0 <--> /dev/pts/1
Sep 11 13:59:18 Veith-Ubuntu pptp[4965]: nm-pptp-service-4958 log[main:pptp.c:314]: The synchronous pptp option is NOT activated
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]:    SCPlugin-Ifupdown: devices added (path: /sys/devices/virtual/net/ppp0, iface: ppp0)
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]:    SCPlugin-Ifupdown: device added (path: /sys/devices/virtual/net/ppp0, iface: ppp0): no ifupdown configuration found.
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <warn> /sys/devices/virtual/net/ppp0: couldn't determine device driver; ignoring...
Sep 11 13:59:18 Veith-Ubuntu pptp[4966]: nm-pptp-service-4958 warn[open_inetsock:pptp_callmgr.c:329]: connect: Connection refused
Sep 11 13:59:18 Veith-Ubuntu pptp[4966]: nm-pptp-service-4958 fatal[callmgr_main:pptp_callmgr.c:127]: Could not open control connection to 67.212.175.124
Sep 11 13:59:18 Veith-Ubuntu pptp[4965]: nm-pptp-service-4958 fatal[open_callmgr:pptp.c:487]: Call manager exited with error 256
Sep 11 13:59:18 Veith-Ubuntu pppd[4962]: Modem hangup
Sep 11 13:59:18 Veith-Ubuntu pppd[4962]: Connection terminated.
Sep 11 13:59:18 Veith-Ubuntu avahi-daemon[865]: Withdrawing workstation service for ppp0.
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]:    SCPlugin-Ifupdown: devices removed (path: /sys/devices/virtual/net/ppp0, iface: ppp0)
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <warn> VPN plugin failed: 1
Sep 11 13:59:18 Veith-Ubuntu pppd[4962]: Exit.
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <warn> VPN plugin failed: 1
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <warn> VPN plugin failed: 1
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <info> VPN plugin state changed: stopped (6)
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <info> VPN plugin state change reason: 0
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <info> Policy set 'Kabelnetzwerkverbindung 1' (eth0) as default for IPv4 routing and DNS.
Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: <warn> error disconnecting VPN: Could not process the request because no VPN connection was active.
Sep 11 13:59:23 Veith-Ubuntu NetworkManager[885]: <info> VPN service 'pptp' disappeared

I googled a bit and uninstalled pptp-linux and network-manager-pptp. Then I reinstalled them. I still can't connect and I get the same code.

I definitely configuered everything right in the network manager, otherwise it wouldn't have worked in the first place. I MPPE activated, and checked all the settings 100 times. Another strange thing: When I tried it yesterday, it would give me the message that it connected for about half a second, only to be replaced by the "can't connect" Message right after. It doesn't do that today though. I also tried forbidding all the compression types.

I searched, but couldn't find anything (at least nothing I understood). Any help is greatly appreachiated!

Greetings

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2 Answers 2

Have you called your VPN Server provider yet? There might be configuration changes. I have configured a PPTP VPN server on a CentOS box somewhere and while at home I'm using my Ubuntu 13.04 to dial in PPTP out of the box without issues.

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Your log is telling 3 things to me

  • Error message

    Sep 11 13:59:18 Veith-Ubuntu pptp[4965]: nm-pptp-service-4958 log[main:pptp.c:314]: The synchronous pptp option is NOT activated

    Check pptp log and debug why this option isn't activated.

  • Error message

    Sep 11 13:59:18 Veith-Ubuntu NetworkManager[885]: /sys/devices/virtual/net/ppp0: couldn't determine device driver; ignoring...

    Was ppp driver loaded properly

  • Make the VPN client and server configuration are exactly matched

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