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I have Ubuntu 13.04 installed. After a couple of minutes after system start I only get sound through external media (headphones, hdmi) but not from the internal speakers. The sound card works fine in W8. I have installed alsa and pulseaudio. I tried to fix the problem with alsamixer without any result. Can anyone help me to solve the problem?

Expected: Sound through speakers when earphones are not connected Observed: Start up sound can be heared. After a couple of seconds sound though speakers stops. Sound can be heared through external media (HDMI, earphones) but not through internal speakers

I have a laptop with Core I3. I am a new user of ubuntu. What I can add is the following information:

juan@juan-A24:~$ uname -r 
3.8.0-30-generic 
juan@juan-A24:~$ lspci | grep Audio 
00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05) 
juan@juan-A24:~$ cat /proc/asound/card0/codec* | grep Codec 
Codec: Conexant CX20585 Codec: Intel CougarPoint HDMI 

Additional information:

juan@juan-A24:~$ sudo lspci -nn
[sudo] password for juan: 
00:00.0 Host bridge [0600]: Intel Corporation 2nd Generation Core Processor Family DRAM Controller [8086:0104] (rev 09)
00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09)
00:16.0 Communication controller [0780]: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 [8086:1c3a] (rev 04)
00:1a.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 [8086:1c2d] (rev 05)
00:1b.0 Audio device [0403]: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller [8086:1c20] (rev 05)
00:1c.0 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 [8086:1c10] (rev b5)
00:1c.1 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 [8086:1c12] (rev b5)
00:1c.5 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 6 [8086:1c1a] (rev b5)
00:1d.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 [8086:1c26] (rev 05)
00:1f.0 ISA bridge [0601]: Intel Corporation HM65 Express Chipset Family LPC Controller [8086:1c49] (rev 05)
00:1f.2 SATA controller [0106]: Intel Corporation 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller [8086:1c03] (rev 05)
00:1f.3 SMBus [0c05]: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller [8086:1c22] (rev 05)
02:00.0 Network controller [0280]: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) [168c:002b] (rev 01)
03:00.0 Ethernet controller [0200]: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet [1969:1083] (rev c0)
juan@juan-A24:~$ sudo lshw --class X
Hardware Lister (lshw) - B.02.16
uso: lshw [-formato] [-opciones ...]
       lshw -version

    -versión de programa de muestra (B.02.16)

el formato puede ser
    - salida de estructura de hardware en HTML
    - salida de estructura de hardware en XML
    - salida de rutas cortas de hardware
    -businfo muestra información del bus

las opciones pueden ser
    -class CLASS solo muestra un cierto tipo de hardware
    -C CLASS es igual que «-class CLASS»
    -c CLASS es igual que «-class CLASS»
    -disable TEST desactiva una prueba (tipo pci, isapnp, cpuid, etc. )
    -enable TEST activa una prueba (tipo pci, isapnp, cpuid, etc. )
    -quiet no muestra el estado
    -sanitize sanea la salida (elimina información sensible tipo números de serie, etc.)
    -numeric muestra IDs numéricos (para PCI, USB, etc.)

juan@juan-A24:~$ cat /proc/asound/cards
 0 [PCH            ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xf7e00000 irq 43
juan@juan-A24:~$ cat /proc/asound/card0/codec#0 
Codec: Conexant CX20585
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x14f15069
Subsystem Id: 0x1b0a2098
Revision Id: 0x100302
No Modem Function Group found
Default PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
GPIO: io=4, o=0, i=0, unsolicited=1, wake=0
  IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x10 [Audio Output] wcaps 0xc1d: Stereo Amp-Out R/L
  Control: name="Speaker Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="CONEXANT Analog", type="Audio", device=0
  Amp-Out caps: ofs=0x4a, nsteps=0x4a, stepsize=0x03, mute=1
  Amp-Out vals:  [0x4a 0x4a]
  Converter: stream=8, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
Node 0x11 [Audio Output] wcaps 0xc1d: Stereo Amp-Out R/L
  Control: name="Headphone Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x4a, nsteps=0x4a, stepsize=0x03, mute=1
  Amp-Out vals:  [0x4a 0x4a]
  Converter: stream=8, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
Node 0x12 [Audio Output] wcaps 0x611: Stereo Digital
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x5]: PCM AC3
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
Node 0x13 [Beep Generator Widget] wcaps 0x70000c: Mono Amp-Out
  Control: name="Beep Playback Volume", index=0, device=0
    ControlAmp: chs=1, dir=Out, idx=0, ofs=0
  Control: name="Beep Playback Switch", index=0, device=0
    ControlAmp: chs=1, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x07, nsteps=0x07, stepsize=0x0f, mute=0
  Amp-Out vals:  [0x00]
Node 0x14 [Audio Input] wcaps 0x100d1b: Stereo Amp-In R/L
  Control: name="Mic Capture Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Mic Capture Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Internal Mic Capture Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=1, ofs=0
  Control: name="Internal Mic Capture Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=1, ofs=0
  Device: name="CONEXANT Analog", type="Audio", device=0
  Amp-In caps: ofs=0x4a, nsteps=0x50, stepsize=0x03, mute=1
  Amp-In vals:  [0x80 0x80] [0x46 0x46] [0x4a 0x4a] [0x4a 0x4a]
  Converter: stream=4, channel=0
  SDI-Select: 0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
  Connection: 4
     0x17 0x18* 0x23 0x24
Node 0x15 [Audio Input] wcaps 0x100d1b: Stereo Amp-In R/L
  Amp-In caps: ofs=0x4a, nsteps=0x50, stepsize=0x03, mute=1
  Amp-In vals:  [0x80 0x80] [0x4a 0x4a] [0x4a 0x4a] [0x4a 0x4a]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
  Connection: 4
     0x17* 0x18 0x23 0x24
Node 0x16 [Audio Input] wcaps 0x100d1b: Stereo Amp-In R/L
  Amp-In caps: ofs=0x4a, nsteps=0x50, stepsize=0x03, mute=1
  Amp-In vals:  [0x80 0x80] [0x4a 0x4a] [0x4a 0x4a] [0x4a 0x4a]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
  Connection: 4
     0x17* 0x18 0x23 0x24
Node 0x17 [Audio Selector] wcaps 0x30050d: Stereo Amp-Out
  Control: name="Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x04, stepsize=0x27, mute=0
  Amp-Out vals:  [0x00 0x00]
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
  Connection: 4
     0x1a* 0x1b 0x1d 0x1e
Node 0x18 [Audio Selector] wcaps 0x30050d: Stereo Amp-Out
  Control: name="Internal Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x04, stepsize=0x27, mute=0
  Amp-Out vals:  [0x04 0x04]
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
  Connection: 4
     0x1a* 0x1b 0x1d 0x1e
Node 0x19 [Pin Complex] wcaps 0x400581: Stereo
  Control: name="Headphone Jack", index=0, device=0
  Pincap 0x0000001c: OUT HP Detect
  Pin Default 0x04211040: [Jack] HP Out at Ext Right
    Conn = 1/8, Color = Black
    DefAssociation = 0x4, Sequence = 0x0
  Pin-ctls: 0xc0: OUT HP
  Unsolicited: tag=01, enabled=1
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x10 0x11*
Node 0x1a [Pin Complex] wcaps 0x400481: Stereo
  Control: name="Internal Mic Phantom Jack", index=0, device=0
  Pincap 0x00001324: IN Detect
    Vref caps: HIZ 50 80
  Pin Default 0x90a70120: [Fixed] Mic at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x2, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
Node 0x1b [Pin Complex] wcaps 0x400581: Stereo
  Control: name="Mic Jack", index=0, device=0
  Pincap 0x00011334: IN OUT EAPD Detect
    Vref caps: HIZ 50 80
  EAPD 0x2: EAPD
  Pin Default 0x04a11030: [Jack] Mic at Ext Right
    Conn = 1/8, Color = Black
    DefAssociation = 0x3, Sequence = 0x0
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=02, enabled=1
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x10* 0x11
Node 0x1c [Pin Complex] wcaps 0x400581: Stereo
  Pincap 0x00000014: OUT Detect
  Pin Default 0x400001f0: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x10* 0x11
Node 0x1d [Pin Complex] wcaps 0x400581: Stereo
  Pincap 0x00010034: IN OUT EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x400001f0: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x10* 0x11
Node 0x1e [Pin Complex] wcaps 0x400481: Stereo
  Pincap 0x00000024: IN Detect
  Pin Default 0x400001f0: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
Node 0x1f [Pin Complex] wcaps 0x400501: Stereo
  Control: name="Speaker Phantom Jack", index=0, device=0
  Pincap 0x00000010: OUT
  Pin Default 0x90170110: [Fixed] Speaker at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D3, actual=D3
  Connection: 2
     0x10* 0x11
Node 0x20 [Pin Complex] wcaps 0x400781: Stereo Digital
  Pincap 0x00000010: OUT
  Pin Default 0x400001f0: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x12
Node 0x21 [Audio Output] wcaps 0x611: Stereo Digital
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x5]: PCM AC3
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
Node 0x22 [Pin Complex] wcaps 0x400781: Stereo Digital
  Pincap 0x00000010: OUT
  Pin Default 0x400001f0: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x21
Node 0x23 [Pin Complex] wcaps 0x40040b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x04, stepsize=0x2f, mute=0
  Amp-In vals:  [0x00 0x00]
  Pincap 0x00000020: IN
  Pin Default 0x400001f0: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
Node 0x24 [Audio Mixer] wcaps 0x20050b: Stereo Amp-In
  Amp-In caps: ofs=0x4a, nsteps=0x4a, stepsize=0x03, mute=1
  Amp-In vals:  [0x00 0x00] [0x00 0x00]
  Power states:  D0 D1 D2 D3 D3cold EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x10 0x11
Node 0x25 [Vendor Defined Widget] wcaps 0xf00000: Mono
juan@juan-A24:~$ 

Thanks for any help you can give

share|improve this question
1  
Welcome to Ask Ubuntu! We need more hardware information to help you, can you look at this question and then edit your question adding the information. –  Danatela Sep 9 '13 at 15:39
    
If you need addtional information please tell me how to get it. Thanks again –  user191420 Sep 15 '13 at 22:49
    
The best way to add additional information to your question is by editing it, with the edit button. It is better visible that way, and comments are mainly for secondary, temporary purposes. Comments are removed under a variety of circumstances. Anything important to your question should be in the question itself. –  Danatela Sep 20 '13 at 9:27

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