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Upon plugging in the drive I get the message

Error mounting /dev/sdc1 at /media/okapi/the eagle: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sdc1" "/media/okapi/the eagle"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sdc1': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

it was originally used on win 7 & 8 systems.

I did the sudo fdisk -l command and found-

Disk /dev/sdc: 2000.4 GB, 2000365289472 bytes
255 heads, 63 sectors/track, 243197 cylinders, total 3906963456 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x00021365

   Device Boot      Start         End      Blocks   Id  System
/dev/sdc1   *        2048  3906959359  1953478656    7  HPFS/NTFS/exFAT
okapi@okapi-1:~$ sudo mount -t ntfs /dev/sdb1 /media
Mount is denied because the NTFS volume is already exclusively opened.
The volume may be already mounted, or another software may use it which
could be identified for example by the help of the 'fuser' command.
okapi@okapi-1:~$ sudo mount -t ntfs /dev/sdb1 /media
Mount is denied because the NTFS volume is already exclusively opened.
The volume may be already mounted, or another software may use it which
could be identified for example by the help of the 'fuser' command.

I have lots of data I wish to keep on this hdd, and really need it atm.... help???????

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marked as duplicate by Seth, Eliah Kagan, psusi, Radu Rădeanu, Eric Carvalho Sep 2 '13 at 11:53

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

1 Answer 1

If you hibernated the system that the hard drive was on, Linux won't mount the drive because editing the NTFS partition while hibernated can cause the Windows partition to crash and other such nasty things. To remove the hibernation file and mount the partition, issue this command as root:

user@linuxrocks:~# ntfs-3g -o remove_hiberfile /dev/sdc1 /media/okapi/the\ eagle

Be careful, though, because this will delete any unsaved information.

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