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I have a USB SATA/PATA dual HDD docking station called All in 1 HDD Docking which worked under Windows 7, but Ubuntu can't recognise it. When it is connected, the dock's two lights (one red, one blue) flash every second, whether there is an HDD in the slot or not.

lsusb lists all the USB devices Ubuntu knows about, and there is nothing for the dock.

A CD that came with the device contains only Windows drivers.

I am at a loss to know how to proceed. Any help appreciated.

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Could you include the lsusb output? –  Braiam Aug 8 '13 at 3:40
    
$ lsusb Bus 003 Device 005: ID 0b38:0010 Gear Head 107-Key Keyboard Bus 004 Device 003: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub @:~$ –  user1490332 Aug 8 '13 at 4:02

1 Answer 1

The command 'dmesg' will tell you about USB events, along with other driver messages. Put a drive in your dock and then run dmesg and see if it says something about USB. Try putting a drive in there, unplugging the USB cable and plugging it back in, etc. That should help you get started. I have used USB SATA docks in Ubuntu before, but have sometimes had to start by figuring out what was going on with dmesg.

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Lots and lots of this: [ 9631.809707] usb 1-8: new high-speed USB device number 121 using ehci-pci [ 9631.877975] hub 1-0:1.0: unable to enumerate USB device on port 8 –  user1490332 Aug 8 '13 at 4:01
    
See if this helps: ubuntuforums.org/showthread.php?t=1954711 –  Gh0stInAShell Aug 9 '13 at 14:09
    
Thanks for your suggestions. There seems to be two kinds of problems being investigated - the USB device being not enumerated, and something actually wrong with the formatting of the HDD. My problem is the first kind, as it occurs whether the HDD is docked or not. It occurs on 3 Ubuntu boxes. Perhaps the dock has died, but it is an incredible coincidence that it happened just as I switched from Windows. I might open the case up and have a poke around. –  user1490332 Aug 9 '13 at 22:21

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