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I just configure a gmail account in thunder mail but its continuously showing me error "Unable to locate mail spool file." when i click get mail then also it shows same error. its not retrieving mail from gmail. I tried moving /var/spool to .Thunderbird but that also not working. What to do ??

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4 Answers 4

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Make sure thunderbird is closed.

Just go to the file browser and type CTRL+H to reveal hidden files, then delete the .thunderbird folder.

After that, thunderbird should open fine.

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I was creating a localhost only environment to test email sending during development and faced this error message.

The reason was: my user spool mail file was really empty.

To solve it, I just composed an email to myself and clicked on Get Messages. Spool created and problem solved!

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after making sure Thunderbird is closed, from the shell do cd ~/ && rm -r ./thunderbird

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  • Isn't it better to rename the folder before removing it forever to make sure it solves the problem without losing important data? Mar 14, 2017 at 18:45
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Thank you for this post. Renaming the hidden file in-home/me to .thunderbird.old so when I opened TB mail, it wanted to do an automatic setup. Why is there not an automatic setup offered without having to do this? The auto-setup takes our name (account ID), your [email protected] and your Password you put in and guesses the IMAP and SMTP and also SSL and all that for you. It worked for me. Oh, and just be sure to re-order the messages as they list upside down by default.

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