Take the 2-minute tour ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.

I have a DCP-7030 that I need to work on a brand-new 12.04 install (running the fallback gnome).

I followed the instructions here and then had to go into the cups manager, because the printer was using the wrong driver (DCP 7025), so I chose the right driver.

Then, I printed the test page, it printed perfectly! However, I have had so much trouble with this Brother printer that I didn't get excited, which was wise.

After printing the test page, it will not print again, the printer gives me an error message of something like, please insert the paper by hand.

Could someone please help? I have this printer running fine on 10.04 but I can't get it working properly on 12.04...

share|improve this question
    
Ok I am getting more info as I explore. I thought I had it, I got one page of a document, but then the same error. When I install, it ends up showing the driver is Brother DCP-7025 BR-Script3, and it won't print at all (just Idle-sending data to printer). But then, after i change the driver in the cups manager to the 7030 driver, I got two test pages and two pages of a word doc. but then on re-start, driver is still 7030, but no printing again and weird message about hand feed paper in. Oh there was also an error on the first printing of the doc, but I couldn't catch it in time. –  RhZ Jul 12 '13 at 10:32
    
concerns I have are "sudo aa-complain cupsd" doesn't work, and I don't know what to do about that. Also, following the linked askubuntu primer on the dcp-7030, I went through all the steps except this one, which didn't work: sudo ln -s /usr/lib/cups/filter/brlpdwrapper* /usr/lib64/cups/filter/ because the file doesn't exist. Also lib32stdc++6 doesn't work. –  RhZ Jul 12 '13 at 11:30

1 Answer 1

Ok its fixed now, I think my mistake was not editing

Brother scanners

ATTRS{idVendor}=="04f9", ENV{libsane_matched}="yes"

before testing. Also, lots and lots of restarts :-)

I re-installed after pulling out all brother packages in synaptic, I did that before but missed the printer-driver-ptouch package which is brother, so this time I deleted that. I also deleted the printer in the settings dialog, I think that was what did it finally.

When I re-installed, I checked and found I did have this file, in both places actually so I didn't need to copy it over:

sudo ln -s /usr/lib/cups/filter/brlpdwrapper* /usr/lib64/cups/filter/

Good luck to all poor souls dealing with brother printers! I will leave the scanner installation for later!

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.