Tell me more ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.
up vote 5 down vote favorite
1

When I start Empathy absolutely no contacts appear, including if I check to show offline contacts.

My accounts are set up and authenticated and yes - I do have contacts on both accounts. When I check the accounts page both of them say "Offline -- Status is set to offline" despite the fact I have manually set my status to Available.

If I uncheck "Enabled" for the account and then re-enable it it connects fine, but it seems when empathy first starts up it's incapable of doing that itself.

Anybody got any suggestions? I'm using a fresh 32bit install of 10.10 with all updates installed and GNOME 2.32.

share|improve this question
1  
Have you tried purging the ~/.config/empathy directory and starting over with configuration from scratch? – jrg♦ Mar 29 '11 at 15:42
I am experiencing the same problem in Ubuntu 11.10 with the GNOME Shell. – Thomas Boxley Oct 27 '11 at 15:37

1 Answer

up vote 1 down vote

Are you using autologin? Maybe https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/558872 Does quitting and restarting empathy fix the problem? I think that is also a bug.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.