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When I start Empathy absolutely no contacts appear, including if I check to show offline contacts.

My accounts are set up and authenticated and yes - I do have contacts on both accounts. When I check the accounts page both of them say "Offline -- Status is set to offline" despite the fact I have manually set my status to Available.

If I uncheck "Enabled" for the account and then re-enable it it connects fine, but it seems when empathy first starts up it's incapable of doing that itself.

Anybody got any suggestions? I'm using a fresh 32bit install of 10.10 with all updates installed and GNOME 2.32.

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Have you tried purging the ~/.config/empathy directory and starting over with configuration from scratch? –  jrg Mar 29 '11 at 15:42
    
I am experiencing the same problem in Ubuntu 11.10 with the GNOME Shell. –  Thomas Boxley Oct 27 '11 at 15:37

1 Answer 1

Are you using autologin? Maybe https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/558872 Does quitting and restarting empathy fix the problem? I think that is also a bug.

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