It's been well over six months but I have the same router SmartAX MT880d with Ethernet, and the exact same problem : no internet, even though I can successfully reach the modem settings page by entering 192.168.1.1 in Firefox.
I'm a total beginner with Ubuntu. My internet works great in Windows but does not work in Ubuntu.
Sorry if I don't use the right (technical) terminology to explain my issue. English is not my mother tongue.
For 2 weeks, I've been doing reading on the web and forums and the ubuntuguide.org to name a few, but to no avail. Now I see no other solution but to ask for help.
My problem is that I can't find a way to put the right digits in the right place because I don't know what numbers I need to put in what files. E.g.: do I need to use DHCP? or a static IP address? No clue whatsoever. I'm concerned that I might put figures in the wrong spaces. For example, is the modem/router's IP exactly 192.168.1.1 for Huawei Smart AXMT880d modem? Is the subnet 255.255.255.0? Gateway 192.168.1.1?
I'm confused as I can also see a different IP starting with 155131*** (is it an account number?) on my contract with Huawei (a Chinese ISP).
- Apart from calling 911, what other numbers do I need to put in and where?
- How do I check that all the numbers have been entered correctly in every appropriate space before trying to connect the Internet?
Further development of the issue:
First as per the post below, I successfully disabled IPv6 from article called "Simple Way to Disable IPv6 in Windows Vista". Then I tried connecting to the Internet in Ubuntu, to no avail again.
Then I checked my settings in Ubuntu. I typed /etc/network/interfaces. There appears the loopback setting only, i.e.
auto lo iface lo inet loopback
I also checked
/etc/resolv.conf but it's empty.
At this stage, the network manager still does not detect anything even after having disabled IPv6.
Then I tried Scaine's suggestion about pppoeconf coming from an article translated from Chinese. So I did the steps below and rebooted as the restart option (last step of the procedure below) has frozen for 2 minutes before i decided to reboot...(is that supposed to freeze at this stage??):
Basically, from the article (I have obviously not tested this!):
sudo apt-get install pppoeconf
To start the ADSL connection when needed, in a terminal,
sudo pon dsl-providerTo disconnect the ADSL connection, you can enter in a terminal,
sudo poffIf you need to check the log, you can enter in a terminal
plog. Access to interface information in a terminal type
After using the pppoeconf if Network Manager does not display hosted solution:
Enter the following command in a terminal to configure a network connection :
sudo gedit /etc/NetworkManager/nm-system-settings.confand change
[ifupdown] managed = false
[ifupdown] managed = true
Then in terminal run
sudo gedit /etc/network/interfacesand keep only :
auto lo iface lo inet loopback
Delete dns settings
sudo mv /etc/resolv.conf
Finally restart network-manager:
sudo service network-manager restart
After that, the settings remained the same. That is, in
/etc/network/interfaces, still the loopback settings, and
/etc/resolv.conf is still empty.
Then, I tried Simon Bridge's advice about pppoeconf (in post #8)
I tried that
pppoeconf before registering on AskUbuntu.com and after reading and trying everything in this thread (until 16th March 2011).
My view on the topic is that by having tested many things different tips one after the other, I may have mixed settings in the end.
TO SUM UP NOW:
- IPv6 is disabled. In addition, in ipconfig /all in windows, I now noticed that DHCP is on for the Wireless LAN Adapter Wireless Network Connection, and Ethernet adapter Local Area Connection just shows the description of it: VIA VelocityFamily Gigabit Ethernet Adapter. That's it. The Ethernet is not "on" anymore. What should I do now??? Setting the IP address maybe???
- As a result, DHCP is on in Windows (for the wireless) but still does not auto-detect anything yet (same thing for DHCP as a matter of fact. For the wireless, no detection although i can see the different wireless networks)
- pppoeconf does not detect anything either after having done everything below.
Therefore, I think there's a setting which has not been set correctly somewhere but where? That remains a question...Thx anyway to you all. If you have any suggestion... I'm grateful to you anyway.
Hi Scaine, here are some interesting results from pppoeconf! I think I'm about to succeed....but one more barrier below. Could you please help guide me again? What do I have to do to turn on that Internet connection? when I enter sudo pon dsl-provider, nothing (I can see) happens...
joel@ubuntu:~$ sudo pppoeconf [sudo] password for joel: Plugin rp-pppoe.so loaded. RP-PPPoE plugin version 3.8p compiled against pppd 2.4.5 joel@ubuntu:~$ plog Mar 16 21:08:14 ubuntu pppd: Remote message: Authentication success,Welcome! Mar 16 21:08:14 ubuntu pppd: PAP authentication succeeded Mar 16 21:08:14 ubuntu pppd: peer from calling number 00:25:9E:F1:C1:9C authorized Mar 16 21:08:14 ubuntu pppd: Cannot determine ethernet address for proxy ARP Mar 16 21:08:14 ubuntu pppd: local IP address 18.104.22.168 Mar 16 21:08:14 ubuntu pppd: remote IP address 22.214.171.124 Mar 16 21:08:14 ubuntu pppd: primary DNS address 126.96.36.199 Mar 16 21:08:14 ubuntu pppd: secondary DNS address 188.8.131.52 joel@ubuntu:~$ pon dsl-provider Error: only members of the 'dip' group can use this command. joel@ubuntu:~$ sudo pon dsl-provider Plugin rp-pppoe.so loaded. RP-PPPoE plugin version 3.8p compiled against pppd 2.4.5