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Ubuntu One has worked fine for me for several weeks and I now have 8.2 GB of files in the clouds. Then, last night, Ubuntu One stopped working. When I fire up System > Preferences > Ubuntu One, it tells me that I have 8.2 GB stored (13.2 %) and that my status is Unknown.

I've tried to restart to no avail. I even tried to remove, followed by clearing the password keyring and starting over. Still nothing. I've run out of buttons to push.

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can you post any messages that are produced when you run ubuntu one preferences from a terminal. to do this hit ctrl+alt+t on your keyboard then enter ubuntuone-preferences at the prompt and hit enter. –  Allan Mar 11 '11 at 17:05
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2 Answers 2

What I do is:

u1sdtool -q
find ~/.local/share/ubuntuone/syncdaemon -depth -type d -empty -delete
u1sdtool --start
u1sdtool -c

Sometimes I need to do this 5 times.

Also weird is when I push 'connect' nothing happens, but when I do u1sdtool -c in terminal, it is starting to connect.


I just want to add that since / after upgrade to Ubuntu 11.04 I don't have this problem any more.

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I started to ask about this over at Can I reinstall Ubuntu One but here's what worked for me:

u1sdtool -q

Remove .local/share/ubuntuone, Ubuntu One, .cache/ubuntuone, and .config/ubuntuone

I also did ps aux | grep ubuntu and killed two running processes:

amanda    3062  0.1  0.7  45372 23460 ?        SL   07:54   0:19 /usr/bin/python /usr/lib/ubuntuone-client/ubuntuone-login
amanda    7373 13.6  6.1 402320 189516 ?       Sl   10:27   1:48 /usr/lib/firefox-3.6.17/firefox-bin http://one.ubuntu.com/account

Then ...

u1sdtool --start followed by u1sdtool -c

I had to re-connect my computer to Ubuntu One but it seems to be connected now.

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