Ask Ubuntu is a question and answer site for Ubuntu users and developers. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I wanted to upgrade to 13.04 and as a necessity I need to update to 12.10. I have successfully updated in the past from Ubuntu 10 to Ubuntu 11 ans 12.04. Somehow, when I try from terminal or from update manager the update fails with shown in the following error.

Screenshot of the Error

I have also submitted the bug report via launchpad. I don't wish to update using dvd to save applications. Any alternative?

Have submitted as bug at Bug Launcpad

share|improve this question

In a terminal run next commands:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade

Edit: Also, try to choose another download server.

share|improve this answer
I tried this. but it fails. – MalTec Jun 21 '13 at 15:58
Got following output Reading package lists... Done Building dependency tree Reading state information... Done Calculating upgrade... Done The following packages have been kept back: xserver-xorg-video-openchrome xserver-xorg-video-qxl 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. – MalTec Jun 21 '13 at 16:49
What is the result of sudo apt-get update? Put the result in – Radu Rădeanu Jun 21 '13 at 17:15
here it is – MalTec Jun 21 '13 at 17:39
@MalTec I would suggest reverting to other country's server instead of the main – Radu Rădeanu Jun 21 '13 at 18:49
up vote 1 down vote accepted

Seems other users didn't face this issue.

Remove any packages, that are greyed out. Like in my case: xserver-xorg-video-qxl and xserver-xorg-video-openchrome. And then the usual step:

sudo apt-get remove xserver-xorg-video-qxl
sudo apt-get remove xserver-xorg-video-openchrome
sudo apt-get update

It's working.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.