Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I got a new computer (HP Envy h8-1534) pre-installed with Windows 8, and came across an interesting issue while attempting to install Ubuntu.

So, as I install, I don't get that slide asking whether or not I want to install side by side with another operating system, wipe the entire disk, or make my own configuration.

I get this slide instead:
Click on the image to see a full-resolution version.

If I push anything, it then gives me the message: "Ubuntu has experienced an internal error."

I then tried using an Ubuntu 12.04.2 disk that worked fine for me in the past, and got exactly the same problem.

share|improve this question

closed as unclear what you're asking by Eric Carvalho, Seth Jun 23 '14 at 22:34

Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question.If this question can be reworded to fit the rules in the help center, please edit the question.

Does the hard drive is it ok? – Radu Rădeanu May 7 '13 at 16:26
Yes, the computer is brand new, and Windows 8 boots up fine. – IWantFroyo May 7 '13 at 16:35
I'm using the 64 bit version, Radu. – IWantFroyo May 7 '13 at 17:24
Two possible reasons: 1. The computer came with 4 primary partitions, the maximum allowed. 2. The computer has a small SSD used as cache that Ubuntu views as RAID0 and can't use. – user68186 May 7 '13 at 18:01
Looks like your HDD is not being recognized, check your BIOS to see what configuration is available for your HDD. – kingmilo May 7 '13 at 18:14