Ask Ubuntu is a question and answer site for Ubuntu users and developers. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have a computer that is dual booting with Windows 8, and Ubuntu 12.10. Everything works fine I am able to boot into both OS's as expected.

But when I try to boot into Ubuntu, and mount the Windows partition I get the following error:

enter image description here

Can someone please help me remedy the problem?

share|improve this question
Was your windows hibernated before you booted into Ubuntu? – grimpitch Apr 4 '13 at 1:20
No it was completely shut down... but I wonder if the hybrid shut-down thing is causing the problem? – TheXed Apr 4 '13 at 1:25
Yes, that's very likely, you need to use full shutdown in win 8 to properly close the ntfs file system. – grimpitch Apr 4 '13 at 1:40
up vote 3 down vote accepted

The problem is, hybrid shutdown is using the hiberfil.sys, the explanation is here:

The guide with instructions on how to disable it is here:

Don't remove the hibernation file, it will cause data loss!

share|improve this answer

As others have not-so-explicitly said, windows 8 does not shut down when you click shutdown. Instead, it goes into hibernation mode, so it boots more quickly. You have two choices to have it shutdown normally (as far as I know, as I am a windows 7 user):

  1. Reboot
  2. Hard shutdown (hold down the power button until the machine is completely powered off)
share|improve this answer

You need to boot windows and then reboot it.

NTFS has a journal that if not written to will appear as not cleanly dismounted and Linux, to avoid potential destruction of Data will refuse to mount it.

share|improve this answer
I have tried this about a million times... – TheXed Apr 4 '13 at 1:24
If windows isn't hibernated and you have rebooted it, then you can remove hiberfile.sys.… Then once mounted in Ubuntu you can probably switch it back by running those steps in reverse. – Adam Heathcote Apr 4 '13 at 1:35
I'll give that a go next time I boot into Windows, I will let you know how it goes. – TheXed Apr 4 '13 at 1:40

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.