Take the 2-minute tour ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.

I recently bought an EPSON Workforce WF-3540, which I'm using under Ubuntu 12.10 with the official driver provided by EPSON. I am often printing batches of about a hundred pages, duplex. When I'm doing this, after about 20 pages, I regularly get an error message on the printer screen, telling me the printer encountered unknown error 0xFA, forcing me to turn the printer off and back on.

I talked to EPSON about the problem, but they claim they're not supporting Linux and tell me to ask the Linux community about the problem (and possibly another driver?). So this is what I'm doing here... any ideas?

Unfortunately, the documentation does not contain any information pertaining to error code 0xFA and the support hotline wasn't able to give me further information, either.

BTW, the problem hasn't happened, so far, when I'm printing smaller batches or not using duplex. Whenever the problem happens, there's a page in the printer that's already been printed on one side, so I'm suspecting the problem's connected with the duplexer.

share|improve this question
This doesn't solve your problem, but I am having the same issue on a WF-3540 purchased within the last 7 days. The printer is connected over WiFi to a Windows 8.1 machine; all the latest Epson drivers installed. So Epson can't say it's a "Linux problem", nor that I need to update my client software. –  Granger Jan 29 at 19:40
FYI, Epson told us it was a hardware issue and that we could return it. In my opinion, the actual issue is simply that the printer is reporting "0xFA" when it should be reporting "paper jam". I wouldn't be surprised if they issued a firmware update to "fix" the problem. Beyond that, it's definitely related to the duplexing functionality. –  Granger Mar 1 at 22:08
Bless you all. This just happened on my 3540. After much dithering, I just now opened the back and lo and behold -- it was a paper jam. THANK YOU! –  user296665 Jun 21 at 16:49
add comment

3 Answers 3

I, too had this error code come up when I was printing several 2-sided pages. I opened up the back and sure enough, there was a paper jam. Turned printer off, pulled out paper, and turned printer back on. Problem fixed! Too bad the screen didn't just read "paper jam." That would have saved me a lot of time!

share|improve this answer
add comment

I just encountered the same error code and after letting the printer sit a few minutes while off, the screen said there was a paper jam once restarted. Restarting it quickly just gave me the same error code. I cleared the jam and the printer "adjusted itself" for about a minute. Seems to working fine after printing another 30+ duplex prints. -AL

share|improve this answer
add comment

I had the same OxFA error code on a relatively new Epson WF3540 printer after printing two sided copies. It advised turning the machine off then turning it back on.

After reading other comments, I lifted the top, getting to where you change printer cartridges and could see a piece of paper jammed. I took the paper by both edges and pulled it out. Bingo! The error message disappeared.

share|improve this answer
add comment

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.