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The F10, F9, and ESC keys do not do anything. I called HP support (terrible), and when I press the ESC key during startup, it brings me to a RAID reconfiguration screen and not the BIOS.

Specs: 14" HP 4t-1000 SleekBook 4GB RAM 500GB Hard Drive 32GB SSD

Any help is appreciated. Thanks.

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2 Answers

up vote 2 down vote accepted

Maybe you need to "flash BIOS" (update it) check this link: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&lc=en&cc=us&dlc=en&product=5274535

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I did that, and will try it again. It had no effect the first time. Thank you for your reply. –  LupoWolf Mar 15 '13 at 18:42
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This worked a second time. Thank you! –  LupoWolf Mar 15 '13 at 19:43
    
@LupoWolf coould you please mark this answer as the correct one then? –  catalesia Mar 15 '13 at 20:53
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Normally, during boot process you can press Pause/Break key (usually on the row with all the F1-12 keys) to "freeze" the screen. Also, when you hibernate your system, options to enter Boot-Setup do not appear. Do normal shutdown first (not hibernate), then "freeze" the screen when you turn on the computer and look carefully for "Enter BIOS setup" or anything similar. You can press repeatedly the Pause key to unfreeze and freeze the screen again.

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Thank you very much. I do not have that key, only PRT SC and DELETE. There is the word PAUSE on the SHIFT key, but it does not do as you indicated. –  LupoWolf Mar 15 '13 at 18:42
    
hmm, there is a chance your BIOS could be locked anyway. You could try @Emanuel Ström answer below and link. –  catalesia Mar 15 '13 at 18:46
    
Thank you very much! I do, indeed, think the BIOS is locked. –  LupoWolf Mar 15 '13 at 18:48
    
OK, you did that. refer to your manual or simply trial and error with combination of the keys (Probably Fn key + Shift?). make sure you do normal shutdown in windows (select carefully from the menu) –  catalesia Mar 15 '13 at 18:50
    
it also says: "To access the Boot Device Options window, turn on the computer and immediately press the esc key to display the Startup Menu, and then press the F9 key." –  catalesia Mar 15 '13 at 18:56
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