Take the 2-minute tour ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free.

Problem:

Chat works (sending text and smileys) with the "People Nearby" feature but sending files silently fails. Going to Contact > Send File presents the sender with a file chooser and no error is displayed. Neither the sender or receiver sees anything change after the sender selects the file and hits 'send'. Any idea why?

Our Setup:

We have a lan with mostly Ubuntu 12 clients. Home directories are exported from a Ubuntu server and authentication is managed with LDAP. I can see other users in the Contact List window of Empathy and each one is showing twice. All the computers are on the same subnet and get their IP addresses via DHCP. They are assigned the same addresses in the DHCP conf with 'fixed address' declarations tied to mac addresses and the IPs are forward and reverse lookup-able by either hostame or FQDN.

#etc/resolv.conf
nameserver 127.0.0.1
search xx.xx.com #our domain

Update:

If the file transfer is initiated from Contacts List window by highlighting the desired recipient, choosing Edit > Contact > Send File, the desired behavior occurs. Namely, a transfer progress window opens and informs the user the recipient has to accept the transfer. Behavior on the other end works almost as expected except that I saw briefly a third instance of sender's contact appeared in the Contact List window. What does not work, strangely is initiating the same action from an existing Chat window by choosing Contact > Send File. Same recipient, same file.

share|improve this question

closed as off-topic by Elder Geek, Fabby, Eric Carvalho, KasiyA, Wilf Feb 21 at 20:04

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Bug reports and problems specific to development version of Ubuntu should be reported on Launchpad so that developers can see, track and fix these issues." – Elder Geek, Fabby, Eric Carvalho, KasiyA, Wilf
If this question can be reworded to fit the rules in the help center, please edit the question.

1  
From @Majik "If it works in one part of the application but not in another that sounds like a bug. Have you opened a bug report?" –  Kevin Bowen Aug 23 '13 at 22:10
    
These type of file transfer empathy bugs are there for a decade in Bugzilla.It used to work in Ubuntu 10.10, 11.04. After that it never really worked!. –  Khurshid Alam Aug 24 '13 at 12:57
    
Have you run the empathy-debugger to capture messages which could be relevant? –  Frederick Nord Jan 27 at 9:45
    
This appears to be a long standing bug. See: bugs.launchpad.net/ubuntu/+source/telepathy-haze/+bug/453884 –  Elder Geek Feb 18 at 16:41

Browse other questions tagged or ask your own question.