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I knew I shouldn't have gone for the updates. But I did. And now my lovely Ubuntu keeps on fighting with my graphics card - or so it seems from my point of view.

If I - read a up-to-480p video - or - dare visiting a Flash website - I get a (very short) freeze, with this crash report coming up again and again.

Report says:

Executable Path
xserver-xorg-video-intel (not installed)
Problem Type
etc etc

Ubuntu 12.04

I have it all but don't know what I should check in order to solve this.

If anyone knows what it's about, please let me know!

Thanks in advance, denise

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up vote 0 down vote accepted

Considering the error:

xserver-xorg-video-intel (not installed)

it looks like your video driver is not installed.

Open a terminal and type:

sudo apt-get install xserver-xorg-video-intel

After a reboot it should work as before.

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Dear thom & BuZZ-dEE ~ Thank you very much for this. Answer from the terminal actually confirms that the package cant be installed: 'The following packages have unmet dependencies: xserver-xorg-video-intel : Depends: xorg-video-abi-11 Depends: x-server-xorg-core (>= 2: E: Unable to correct problems, you have held broken packages'. I guess I know what's missing now. Might be linked to the special-12.04-DailyBuild-version I installed because of a threat on installing ubuntu on the latest Samsung hardware. For my issue, ill refer to the Launchpad team that studied the bug. Thx again! – Denise c. Mar 4 '13 at 19:47

Do not try to install the xserver-xorg-video-intel package because your system could be damaged.

Ubuntu 12.04.2 has not this package installed by default , instead it has


The kernel as Xserver as well , have been backported from Quantal(12.10) into Ubuntu 12.04.2 LTS.

See the results of below commands

apt-cache policy xserver-xorg-video-intel-lts-quantal
apt-cache policy linux-image-generic-lts-quantal

As for the crash , it seems (to me) as an apport crash itself. Sometimes this can be happen. See here on how you can disable apport and then keep track on your system to see if you actually have a real problem or not.

A system full update is always useful , so apply the commands below in a terminal

sudo apt-get update
sudo apt-get dist-upgrade
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